ASP

An electrician came to change a dryer outlet. The appliance delivery people did not connect the vent. The electrician went above and beyond to help me get the dryer fully operational and I so appreciate his kindness and willingness to go the extra step.

Had a tree fall, tearing my meter boxes off my house and without power for 2 weeks, they immediately came and got me an estimate. They have been amazing to work with. They worked with me on payments to get my electric repaired as soon as they could. Fighting with home owners insurance and the people at ASP where extremely helpful and kind. I will be using them for any projects going forward. Thanks so much.

ASP replaced my water heater/boiler mate. Everyone whom I connected with from ASP was kind, professional, and timely. I received exceptional service that far surpassed my expectations. I highly recommend this company to anyone in need of home repairs.

Originally misdiagnosed my plumbing leak saying “there’s no plumbing there”. They didn’t even look for more than 2 minutes. I knew it was the plumbing so I had to turn the water off to my house and call them back where they finally spent time to figure out the problem. They did no charge me for the 2nd time they came back which was appreciated. We decided to redo the entire plumbing in our house instead of fixing the one leak. They were prompt and did the house is a couple of days. I went to use my outdoor faucet a little while later and it was completely frozen over. I called and they said they would come look at it. They said whoever installed it didn’t get the pitch right and it was tilted back towards the house so the water wasn’t draining out and that’s why it froze. They said they put a couple shims in it but if that didn’t work they would have to come back and drill a new hole. It didn’t work so I called again. They came back and redid their work. Again a couple months later I had the same issues so I called and asked if they could look at it. The man I spoke to got snippy with me and said “we can’t keep coming back to look at this” they did end up coming that day and torched the outside faucet to get it unfrozen burning the entire plastic around the faucet and even part of my house. I called to complain and they said they would have a manager call me. I haven’t heard anything in a couple months and was just going to leave it alone until today when I tried to use it again and it’s spraying and leaking everywhere because of how much they burnt it. I called and left a message but I don’t have much hope in this company. I don’t usually write reviews but this has been a horrible experience and I wouldn’t recommend them.

I love everything about ASP. They are my one stop shop for home issues. They are professional from the first office contact (Barb)and I have used them several times. Their prices are reasonable, response time is unbeatable! Last spring...... my water heater. This time the furnace. Casey diagnosed quickly, set up appointment immediately with RJ (he was there within an hour) for financing help for the new furnace. He also set me up with heat for the in-between. Nathan and David installed the new furnace and were awesome and quick, under the circumstances. From the first call to the finished product all of my questions were answered satisfactorily. All of this in just over 30 hours. I have used a few different people but have found my home!

I decided to have a cold climate heat pump installed early last spring because MN Power had a rebate offer and our A/C unit needed replacing after 2021. We got the installation mostly completed but electrical needed to be installed. I wasn’t getting returned phone calls but when my husband called and caught them off guard, it was done shortly after. I have spoken with people 2 different times in the office and they promised they would look into the rebate issue but this NEVER happened. The only reason they get 2 stars instead of 1 is because the unit that was delivered was larger than what was ordered and they still honored the price of the smaller. They got their full payment after I withdrew from my 401k but never delivered on the rebate I could have gotten from MN Power.

Hired ASP to replace old galvanized pipes with PEX. Had a crew of 3 come out and do the whole job in a single day. They were extremely professional and courteous. All of the new water lines look solid, are well secured, and they installed convenient shut off valves in easy to reach locations. Very low impact on the house in terms of mess or noise, they just went to work and did their thing and cleaned up after. They even went so far as to troubleshoot a water flow issue in the shower, ran out to pick up a new supply line, and carefully cleaned out the old fixture to make sure it worked as expected. Very happy with the work, very impressed by the crew, will continue to call on them for future projects.

We had Tollerud heating and cooling come out for a central air problem. He was polite and helpful in answering all my questions. We had the problem sorted in about an hour and a half. Highly recommend them. We have had them cover all our hvac needs for over 15 yrs now.

They're a very good company. Extremely professional and ) work. I have hired them once for a major plumbing repair project. Once for remodeling upgrades and a swap out of a bad radiator register. Then, I hired their subsidiary company (Lakeview Masonry) to install a woodstove chimney. They're a little more pricey, but with certain things, you get what you pay for. I was buying peace of mind. Sometimes, you save a little money and end up fixing it twice

I'm new to town and like many of you, I spent the time looking for a reputable. Well priced company... LOOK NO FURTHER!!

I called ASP and they sent Steve out the next day. I needed my furnace and HRV services due to the previous home owner completely neglecting it. He was absolutely amazing. He is the kind of employee that companies and employers strive to find. He treats you like family and takes time to explain what he is doing rather than just getting the job done and leaving. I was lucky for his services rendered and will definitely be going with ASP again.