Aire Serv of Eden Prairie

Nathan Dunlap has been to my home a few times now for maintenance on my furnaces. He is always a pleasure to work with. Very honest. I know my furnaces are in good hands with him.

Nathan and Braden were very thorough, friendly, and polite. They explained every step of the service, and did a great job! Highly recommended.

Nathen did great job finding the problem. What I didn’t like was the up selling. I guess this is standard procedure for all contractors. Not a fan of it. My most expensive option was $550. I only paid the diagnostic fee $189

Update. Aire Serv of Eden Prairie is one of the worst companies to work with. They required that I write the above post at the time of payment to get a discount on the work. The furnace that was installed had additional problems that took three different service calls to get corrected. Each time a different Tech come to the house and they had to start from ground zero to understand the problem. The only good thing is each one of the techs left some of their tools behind so I now have a new temperature probe, screwdriver and channel locks.

AVOID THIS COMPANY!!!

Everyone I have worked with at Aire Serv has been fantastic. They are all professional, friendly, prompt, and very good at what they do. Doug (who is usually the one who answers the phone when I call) is always a joy to talk to, and all of the techs who have come out to perform work have always been great as well. They were referred to me by a friend who had a great experience with them, and I've since used their services for furnace repair, AC cleaning, and most recently, AC replacement. With the furnace repair, there was a lot of back and forth with the home warranty company, and Aire Serv (Doug specifically) was so patient with all of it and did everything they could to help. I would absolutely happily recommend Aire Serv of EP to anyone who has any kind of HVAC issues!

Nathan’s service was prompt and professional and very informative. Airserv is lucky to have him on their team.Looking forward to my annually scheduled tuneup.

Nathan and Brian where very detailed on the tuneup of my furnace! I have also scheduled maintenance for my water heater, reverse osmosis unit and air handler. Great company with knowledgeable technicians!

Doug and his team are awesome to work with. From scheduling to the finished product, they get it done right the first time. I have used them on our rental property as well as our own house. I will not hesitate to hire them again for any heating and cooling issue!

Brian replaces my dryer vent. He was very helpful and also suggested replacing the old copper gas line that had a sharp bend in it. After the work was done I noticed the dryer was sticking out a few inches more than previously. He came back out and got it as far back as it could go due to the elbow on the new gas line attachment. I was not charged for this second visit.

Doug and his staff are outstanding! They came to our Fridley shop to fix our heat and my Technicians were happy repair our customers vehicles in a warm comfortable garage. I would recommend Doug and his staff to anyone for residential or commercial needs!

Scheduled an appointment to get a quote on a geothermal system, earliest appointment was 2 weeks out which I was ok with. The day of the appointment they called cancelling stating they’ve decided to no longer do geothermal. Very unprofessional, I wouldn’t trust anything this company says or promises.