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  • Wheelchair accessible parking lot

Brent's Heating & Cooling Reviews - 62

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
katie beck

Great service! Our heat went out in the middle of the night, called at 6AM, had someone out here by 7:30, ended up getting a whole new furnace (23 year furnace) laid out two different options and we choose to do a new furnace.
Keep me updated how long it would take and they were throughly tidy and cleaned up well after the job!
Thank you Brent’s Heating!

Barbara Johnson

We recently hired Brent’s to install a Mitsubishi air conditioner/heat pump at our home. The whole experience was very positive. The unit cools the upper floor of our home quietly and effectively. Mitch and his crew were great to work with. It only took about 2 weeks from the time I called to complete the installation. The cost was very competitive. I would highly recommend this company.

kraig Redman

Had my boiler repaired and flushed and refilled.. had a minor leak when finished I called a few weeks later, tech came out and shut a bleeder valve off. I received a bill for 135.00 dollars, when I called they admitted that their tech had to leave it open to relieve air bubbles. But I still had to pay a service fee!!! Made no sense and I will no longer be using or promoting brents service!!!

Katie Lund

I cannot say enough positive things about my experience! Moving from fuel oil to natural gas was always in the cards but became a reality when my fuel oil furnace started leaking fuel oil all over my floor. I was in a sheer panic when I called the emergency line on a Sunday afternoon. It was still relatively warm out and he recommended coming out early the next morning so as not to charge me an emergency fee. I knew I was in good hands then.

Sure enough, my old furnace was done for. A week later, I have a brand new high efficiency natural gas furnace (and a new water heater!) and I couldn't be happier. They took the remaining fuel oil in the tank, the tank itself, the old furnace, and the old water heater so I didn't have to worry about any of it. The guys got the job done in roughly five hours despite being told a day and a half! They are quick and efficient, super friendly, and a joy to work with. 10/10 would recommend.

Rebba Olson

I’m a new homeowner and admittedly know very little about the heating and cooling world. I called Brent’s and was so impressed with the service right out of the gate—they were friendly, spoke to me like a human, and addressed my problem. I was able to schedule service very quickly—the two guys that came to the house were very professional, efficient, offered to take their shoes off, etc. It was exactly the type of service I was hoping for. AND they were knowledgeable and didn’t try to sell me things I didn’t need. I would recommend Brent’s to anyone! Thanks for making this new customer a customer for life!

K F

Late Friday night in January with no heat - Mitch came out immediately and fixed the problem. Smart, friendly and efficient. Great company.

2 years ago
Brent's did an excellent job! During my yearly inspection with the City of Duluth Comfort Systems, my furnace was "red tagged" for a cracked heat exchanger on my Trane furnace. Because it is potentially dangerous (risk of Carbon Monoxide), the furnace was immediately disconnected. This left me with no heat in October. When I called Brent's, they were great! Brent's offered me space heaters until they could come out to fix the problem. They moved things around on their schedule so they could come out to quickly to fix my furnace. They did a great job with the repair as well. They were professional and very courteous. I am very grateful for their help!

Randy Roering

We have a small cabin that had an old forced air furnace for heating with very little ductwork in the house. We were using window air conditioners for cooling. We had Mitch come out to give us some options for a new system. He recommended a ductless heat pump system that will heat and cool the house. We have a 2 story cabin and with this new system we can control the temperature of both levels separately! We decided to go ahead with his proposal, and within 1 week they were ready to install. Scott and Steve were the techs that installed our new system. They did a great job! Neat install, careful to keep the work area clean and ready to answer any questions we had. We are very happy with Brent's and highly recommend them for your heating and cooling needs!

Rick Toland

We called a local company we have used for 10 years and they told us to call someone else because they couldn't figure out what was causing the no heat problem despite replacing 3 parts. We called Brent's Heating and explained we still had intermittent no heat. Mitch came out, went through the entire furnace, explained everything, and found the control board was bad. Excellent technician. Knowledgeable, professional and took on our job when Brent's was not our regular service company. We certainly will contact Brent's for any future heating and cooling needs. Thank you!

Walter Gaulke

I contacted Brent’s Heating & Cooling in need of maintenance/ice removal on my Mitsubishi Split-System Heat Pump, along with replacing a couple of thermostats. Everyone I dealt with was professional, patient, and answered all questions...explaining the worst & best case scenarios. The service tech that came to the house was professional, explained everything he was doing, walked us thru the new thermostats, and how to keep the heat pump from icing up. I would highly recommend giving them a call.

Julie Haberle

Our control panel gave out (almost 5 years old but still under warranty) and they came out the same day that I called and replaced it for free. We needed our humidifier cleaned and filter changed as well as some other light maintenance on the furnace, so they came back the next day with the parts and did the work. Mitch was polite and professional, and the price was very fair.
It's starting to get cold so I couldn't be more pleased with Brent's!

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