Apex Heating & Cooling

We were able to schedule an appointment quickly, even though it was not an emergency. The guys came out, did a thorough check and only did what was needed. This has been out experience with them over the 5 years we have used Apex Heating & Cooling. We appreciate their honesty and expertise.

Our furnace was 35 years old so I called Apex Heating & Cooling and the estimate was less than I thought it would be. Jeff was the technician and he was efficient and left the basement clean. He also did some duct work in our attic and installed our new humidifier on the furnace. Please call Apex Heating & Cooling for all your heating and cooling needs, you will be very happy.

I am not impressed with Apex Heating & Cooling. I called this morning as our AC is out and we have a graduation party tomorrow. At 9 am I was told they were wide open and I could pick a time. I said 4 - 5 pm would be good. At 5:30 pm no technician had arrived yet. I called Apex and the dispatcher said he'd reach out to the tech to call me. The tech calls me and proceeds to tell me that he has 6 other homes to get to today and he might not make it out. I asked him how that could be if they were wide open at 9 am and I had a set appointment. He proceeds to tell me that dispatch over books them. I call dispatch back and ask who I can talk to about the situation. Of course, all the managers are gone for the day. I proceed to ask him how he could have so many homes he has to go to before getting to my house. He says the tech is in charge of booking and probably over booked himself. No one takes responsibility! I would appreciate a response from an owner or manager from Apex and I would caution others to use their services. There are too many options in the cities to waste time on this poor customer service.

Like always another extraordinary service done. We got a new system this year and it has run without a hiccup. Once again our favorite tech, Marcus, came out to do the maintenance on the system like always he is the only one we like to come out. Thanks for letting your best maintenance guy come out every time!!

The technicians from Apex Heating & Cooling were very knowledgeable and thorough. He explained all the tests and system checks carefully. He was also very cautious of keeping the interior of the house clean.Will highly recommend.

Meshack was the best! Called me a few minutes before he arrived at the early part of appointment time. He very competent and warmed up to my two Greyhounds right away. Completed HVAC seasonal maintenance and added two compressor hard start assists and was done in no time. I wish he does all my HVAC work in the future!

Meshack and the team were very competent and polished young man. They finished the job in a practical amount of time and kept the surrounding area very pristine. For your AC needs, I would strongly endorse Apex Heating & Cooling. I called them recently For a QUOTE and they were here to complete the job!!

Fantastic staff and technicians. Jeff our tech was extremely prompt, courteous, and carefully explained the condition of our AC unit and made very important recommendations that saved us money. The support staff at the office were courteous and super helpful and very pleasant. Our AC is blowing cold air again.Highly recommended!

Meshack did a great job rescuing us from the heat when our air conditioning went out in the middle of last night. He identified the problem, explained what he would do to fix it and proceeded to do that. All around great customer service! Will definitely hire this company again!!

Jeff was my technician he arrived on time, easily diagnosed the issue, and worked quickly to get the repair completed. He is very friendly and helped me better understand the type of system that is in our building. Jeff is funny and professional at the same time. He is very pleasant to work with and seems to enjoy what he does. The pricing was upfront, so no surprises.