Air Conditioning Engineers
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Air Conditioning Engineers Reviews - 100
4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Diane Johnson
Air Conditioning Engineers made everything easy. Quick appointment time Justin was on time and very thorough. Easy to understand his explanation of what he did. Very friendly and cleaned up after himself. I would highly recommend Air Conditioning Engineers for furnace and air condition service
Chris Winde
Called office @ 8 am on holiday weekend, spoke to Paul, said Brian was in area, would make us his next stop, called 20 min later, on his way. Brian, very friendly, pleasant and knowledgable, fixed our problem in 30 min(had part on truck, which was great).Thank you ACE for such fast efficient service. recommend company & Brian to anyone who needs service
Bruce Rediske
I had a problem with my central air conditioning when I arrived home in late afternoon on a hot day. After calling another highly rated service contractor who said it was too late in the day to help, I called Air Conditioning Engineers. They had a service technician there within 30 minutes. He diagnosed the problem quickly and fixed it. The charges were reasonable, and the customer service from both office and the technician was excellent. I would strongly recommend them for HVAC service.
Francis Welch
Air Conditioning Engineer Technician Sean H. arrived timely to accomplish what had for years been a fairly routine inspection of the total system under my ESP maintenance contract, and a changeover from my winter (furnace) to summer (air conditioning) operation. He found a problem at the condenser and a system error code inside. He is very knowledgeable,
did an orderly diagnosis, and restored the A/C to full operation, checking all related functions (compressor, filters, blower, refrigerant charge, etc)
before departing. A very pleasant, helpful person, we appreciate his work
particularly in view of the forecast 90 degree temps predicted this week!
RK Omo
They replaced our AC & furnace in 2008 do great work - today during a cold snap the heat kept shutting off - called - repair person here in less than 2 hours as promised and thankfully a minor repair. Love these guys.
Rose Ojala
Brian was very friendly and did his job thoroughly and efficiently. I would highly recommend him. Also Air Conditioning Engineers was very quick to respond to my voicemail and got Brian out ASAP to help. Thanks so much!
Lanard Ingram
I had a carbon monoxide leak and the Southfield Fire Dept. said the source was my furnace. After calling these guys out, it's possible that the leak couldve came from my car (I crack my garage door as I warm up my car in the morning, so it's possible carbon monoxide couldve got in the house this way).
Anyway, these guys charged $147 to check out the problem and didnt even fix anything!! Here's the breakdown:
$89.95 for service call
$58 for a CO test
Oh, and he tried to slide in an extra $50 to fix a leaning vent, which he admitted likely wasn't leaking any carbon monoxide, but would do so as a precaution.
A complete ripoff. Do your pocketbook some justice and go some place else.
Nicholas Thommes
I actually hired this company two years ago and was satisfied with the service that was provided but this time around is a different story. A service tech came out to my house on Tuesday 5/8/18 and told me that my problem was possibly a bad contractor. (which isn't a expensive part and should be in the tech's van) I was told that with labor $89 and the part $150 and an additional 89 for the service call, that my air conditioner still might not be working after it was all said and done. With that being said I decided not to have the repair done if there was a chance that it wouldn't solve my problem. I payed my $89 service fee and received two quotes for a new AC unit at $4000 and $3800. After my experience, I decided to call and express my displeasure with the service that was provided to me. I spoke with Paul and he understood my complaint and agreed that it was a valid one but did not offer to give me a credit or send another tech out to my home free of charge. Very disappointing
(update) 5/30/2018
I purchased a new contactor and replaced it on my A.C. unit outside, afterwards I still did not have air, I then noticed that the wire that hooks into the control panel in my furnace was disconnected, I simply re attached the wire and my a.c. unit kicked on. So I'm confused to why you don't understand my problem, to tell me that my contactor is possibly bad and that replacing it may not fix my problem, why would I spend money to (maybe fix the issue)??? It's not my problem that your tech was here for an hour and a half and couldn't figure out that the whole issue the entire time was a disconnected wire. Took me 5 mins to figure that out. I think he knew the wire was disconnected to which then explains why he was saying that replacing the contactor, may not fix my issue and why the suggested upsale for a new a.c. unit was the better option all together. So yes I'm expecting my $89 dollar service fee back for not even properly diagnosing the issue and having me spend $30 on a new Contactor for no reason. If he showed up and saw the disconnected wire and re attached it and I was back up and running, I'd obviously have no issue with service fee. Like I said, the first time your company came out in 2015, I was happy with your service and you correctly diagnosed the issue and told me how much it was to fix, this unfourtently was a completely different experience. Hopefully when I call Paul again this week, we can talk about this and resolve the issue. Thank you
James FC
Installed new heater, AC, and hot water heater and did it masterfully! We are very pleased with everything and are enjoying a quiet furnace and AC. There crew were very professional and knowledgeable. We definitely recommend!
Thanks again ACE!
Sarah Krause
My air conditioner went out late afternoon . I called the next morning at 730am and John was at my door by 8am and repaired it.
We had our furnace replaced his year too by them. Always polite, efficient and good price.