Home Service Corporation

Not sure where to start with this review. But I have a home warranty thru Homeshield. And about a week ago my hot water tank died on me. They sent someone out from Home service Corp to inspect it and confirm that we needed a new. We did. Now here is where the fun starts. Homeshield would cover the cost of the new hot water tank and the install, but we were being told we'd be on the hook for another $1100 worth of "updates" in order to install a new tank. Not knowing much about the install process we asked our normal licensed plumber to come by and take a look at it. He informed us that NO updates were necessary. So now feeling like Home Service might be trying to get over on us we started inspecting all the prices they were giving us for things. They wanted to charge $150 to get a permit from the city of Detroit to do the install. I called down to the city and was informed it's $30 for permit and another $50 to file. So where is the other $70 coming from? When we called to ask about the additional unnecessary cost we had the pleasure of speaking to Ross who could not explain his company trying to over charge people, but simply told us "you know you got other options". So that's exactly what we did. Bought the hot water tank out of pocket and had our regular plumber install it all which was still less than the $1100 in "updates" they wanted to charge. I plan on reaching out to DTE as well because I see they promote these con artist. You've been warned. Stay clear of these crooks that look to rob you in your time of need.

After waiting four days the tech arrived with a very small power snake to clean a main drain line.The tech then inserted the snake without a tip on it. When I asked why no tip her response was it works better that way. Well it didn't work and they referred me to a drain cleaning company. Rented a snake from home depot and did it myself. Total incompetent. Not happy.

The plumber was pleasant and listen to all of our concerns about the leak. At this time didn't think the leak was coming from the faucets but suggested that we clauk the bathtub and see if that helps. He was very thorough in his investigation of the leak.

What a great company! Just had a complete AC unit and coil installed in my home. Murad, the original tech who diagnosed my issue and sold me the new system was a total professional, personable and easy to work with. Steve and Rob did an outstanding job from start to finish on the install. They were highly personable, easy to talk to, answered all my questions and left my house as clean as when they arrived. I would highly recommend these guys as well as Home Services Corporation.

This company was assigned to me by American Home Shield to repair a steam boiler. It’s taken over a month and multiple orders of parts that never fix the issue. The repair folks are incompetent and the company is a total waste of time and money. I would give zero stars if I could.

Had company out last week to inspect an issue we had with the lights getting dim and bright. Was initially told $60 for service call to diagnose problem. They were prompt to set up an appointment which was great and also showed up on time they seemed to do a thorough inspection considering it took two hours. Said i needed to have company out to look at dryer because it was pulling too much energy and lights dimming was caused by there was just alot of energy being pulled from what was plugged in, gave no real resolution to issue. Charged $120 instead of $60 because it took longer. Proceeded to say that he needed to wait for truck to be repaired before he could schedule fix, didn't call in next couple of days. Ended up getting second opinion and was told the issue was with DTE who came out and replaced the main due to a bad ground and all the dimming and brighting was corrected. Also the dryer went back to working np. It seems this is an ok company however appears that electric technicians may need more experience in diagnosing issue. Could've saved myself on the service call if they knew it could be dte also couldve cost more to have a dryer technicians out had i listened to them.....update no one called to advise but I did get a $60 refund which made me feel a bit better.

We had Anthony come out to service our air conditioner, it was 30 years old. He fixed it but in talking with him my husband decided to get a new air conditioner and furnace as ours was so old. He was very knowledgeable , because of him we decided to go with your company. He and Robert did most of the install, also Thomas, Josh , Mike, the plumber and another Mike also helped with the job. We had an electrical issue that we didn't know about and they fixed it, thank you so much. They were very polite and cleaned up after themselves. We highly recommend your company!!

After more than 30 years, our Montgomery Ward garbage disposal finally bit the dust. We had a great experience with Home Service Corporation. Our plumber, Sean, did an amazing job. He arrived on time, has a very pleasant attitude and cleaned up after his work. He even shut the gate on the way out! It was a bonus he had the part on hand and was able to do the job on one trip.

My central air went out during the hottest weekend of the year. I scheduled a service appointment with Home Service Corporation and they got me in at their next available. Very courteous and professional on the phone while I was explaining my problem. The woman who answered the phone (I wish I knew her name) was very friendly and helpful and even offered a few suggestions to do while waiting for my appointment.

My service tech was Anthony. He is very personable and knowledgeable. Took the time to explain what the problem was and made me feel like my problem was a priority. I couldn’t have asked for a better service tech.

I highly recommend Home Service Corporation for HVAC maintenance and service. I’ve used them for my furnace as well and was also very pleased. Very professional, knowledgeable and courteous customer service.

Mohammad and Jamie did a good job of explaining the situation and being transparent. The earliest they were able to see us was on a Friday, and when Jamie got there and figured out the issue, he scheduled us for a next day appointment on Saturday. That is lightning fast service for an HVAC company! They resolved the issue to the extent possible and gave us a range of options moving forward. I normally am apprehensive about the companies that warranties like to partner with and have had bad experiences in the past, but Home Service Corp was very helpful and supportive. Would use again even without warranty.