Very professional. We got a new furnace and they allowed me to record how to light the pilot so I could show my husband. Our old one was over 25 years old and very different.
The technician came over and cleaned both the air conditioner and the heater. Initial call was for water around the unit. Turned out to be a power surge had flipped the switch that protects the heater and condensation was on the floor. I called Kidder and they had a service tech out in 10 minutes! Great service and very professional! Very grateful for this company!
Have them service my fireplace every year to make sure it’s in good operating condition. Their tech’s are knowledgeable and very professional, and the service is reasonably priced
We had Kidder come out and put a new gas fireplace in to replace a wood burning stove. They were on time, did quick work, and even helped take down the existing chimney (which was really the root of our problem). The guys that came out to do it worked cleanly and were as non-invasive as possible when running gas line. I will say there was a bit of a billing issue at the end of everything and I received a passed due notice even though I had paid the balance the day the work was done but it was taken care of relatively quickly.
My father is 88 year old had his heat exchanger go out on January 5th. The service tech came out and ordered the part that was under warranty but he had him pay 928.00 for labor. The part took took over a week to get delivered because it sat in a warehouse waiting for more deliveries to the area. The part finally came in on the 12th the service call was less then two hours to install. Do the math they charged my father over 300.00 an hour. He is charged 18.00 a month to be a “member” please don’t use this company they are no longer a local company
My furnace stopped working late Saturday evening. After calling Kidder Rob contacted me and advise that he would be able to do a service call within a few hours. He had it up and running in no time. Very professional and efficient! Would highly recommend!
Deb Burmeister
Very professional. We got a new furnace and they allowed me to record how to light the pilot so I could show my husband. Our old one was over 25 years old and very different.
Cindy Langford
The technician came over and cleaned both the air conditioner and the heater. Initial call was for water around the unit. Turned out to be a power surge had flipped the switch that protects the heater and condensation was on the floor. I called Kidder and they had a service tech out in 10 minutes! Great service and very professional! Very grateful for this company!
michael gardner
Have them service my fireplace every year to make sure it’s in good operating condition. Their tech’s are knowledgeable and very professional, and the service is reasonably priced
Kathy Fry
We needed a late night visit. They came quickly and were very pleasant. Would call them again.
Kyle Jehnzen
We had Kidder come out and put a new gas fireplace in to replace a wood burning stove. They were on time, did quick work, and even helped take down the existing chimney (which was really the root of our problem). The guys that came out to do it worked cleanly and were as non-invasive as possible when running gas line. I will say there was a bit of a billing issue at the end of everything and I received a passed due notice even though I had paid the balance the day the work was done but it was taken care of relatively quickly.
Doug Toth
No need to ever call another company for home services. They treated me like a good family member would.
Laurie Cruz
My father is 88 year old had his heat exchanger go out on January 5th. The service tech came out and ordered the part that was under warranty but he had him pay 928.00 for labor. The part took took over a week to get delivered because it sat in a warehouse waiting for more deliveries to the area. The part finally came in on the 12th the service call was less then two hours to install. Do the math they charged my father over 300.00 an hour. He is charged 18.00 a month to be a “member” please don’t use this company they are no longer a local company
Marie McGinnis
Had great customer service from the product specialist. Had great installation service from the installation team.
brenda dies
My furnace stopped working late Saturday evening. After calling Kidder Rob contacted me and advise that he would be able to do a service call within a few hours. He had it up and running in no time. Very professional and efficient! Would highly recommend!
Laura McFadden
Installed new AC unit this spring, they did a great job with the installation and we enjoyed the AC this summer