Cappy Heating & Air Conditioning, Inc.

My water heater was only 1.5 years old when it stopped working. I was really frustrated because I had issues with the company that installed it; they had been subcontracted as part of a bigger project being done on my home. I decided to call Cappy instead. Not only did they make sure the manufacturer honored the warranty so I wouldn't have to pay for the replacement tank, they also made arrangements with my original contractor to cover the cost of labor. Amy in particular was really fantastic. She went above and beyond so that the appointment was scheduled ASAP.

Friendly, Professional and on time, also provide valuable suggestions for future HVAC use.

Our furnace stopped working on a Saturday am, in 40’s outside. They got back to me and tried to trouble shoot some things over the phone, then arranged a repairman visit for a few hours later. He had to get a replacement part (a motor) from a store about 20 minutes away and came back and had the system working within about 2 hours from the start time. Responsive , friendly , professional, and efficient. Awesome service!

Best service in town by far for geothermal units. We have (and not renewing) a premium service contract with another company that couldn’t accommodate our request after waiting 2 weeks. These folks got us an extremely knowledgeable service tech (Justin) in 3 days (the service was provided the days after thanksgiving). Easy in and out, knowledgeable, respectful of your time and property. The team at the call Center was also very accommodating (Annie helped us a lot). Support great local business #geothermalservice #detroitgeothermal #geothermalservicedetroit

Justin was the first HVAC tech out of the three companies I’ve had out to my home for an A/C repair that didn’t use a minor issue as an excuse to upsell me on a $5k+ whole system replacement. He was honest and gave advice with the mindset of what he’d do with his own money and it very well might have saved me thousands of dollars and weeks without an A/C system.

Cappy installed my furnace and air conditioner years ago. They did a clean efficient job. Now recently, I had a condensation pump replaced. Same quality service and the tech was very friendly, patiently answering all of my questions.

Our AC myseriously stopped working and I called three companies to see if I can get service. Of the three Cappy got back to me quickly and we had set up a time. I was called later that day and was told due to a cancellation they could get out to my house the next day. Justin came out and was very fast and professional. He actually took the time to give me some tips I can do myself in order to keep my AC in order. Justin was on time when he called me he said he would be out between 8:00am and 9:00am and sure enough he was here at 8:15. I have an older AC system and when the time comes for me to get a new system I know where I am going to get it right here at Cappy.

The guys were incredibly helpful, considerate of property and went about and beyond to make sure our heating and cooling system was running efficiently, including finding two disconnected ducts in the attic (we had been unknowingly heating the attic!) and they came back with the necessary supplies and fixed it in a very timely manner. I will recommend them whenever possible. 👍👍

Cappy Heating & Air Conditioning, Inc installed our Geo-thermal units when we built our house. They come out twice a year to check our system to make sure everything is working correctly & Cappy has been nothing but professional, efficient & they treat your home & system like it was their own. They always have skilled & experienced technicians come out, nothing but the best. Thank you Cappy!

Justin and Jennifer were more than helpful and responsive. Justin worked hard to assist me with challenges with my home warranty company. He was a great advocate. All work done timely, complete and professional. We liked them so much we scheduled routine visits.