AFM Heating & Cooling

We've worked with AFM in the past before we moved from Wayne to Commerce. Kevin came by, free of charge, for quick consultation and gave us options for how we could proceed with our AC/heat performance as well as an exhaust issues with our hot water tank. We will absolutely continue to count on AFM. Thanks Kevin!

AFM was incredibly fast, affordable and did the job right the first time. My furnace inducer went out when it was 12 degrees outside and they came out within two hours of me calling then two hours after that had the part and fixed it efficiently and I had heat again! Recommend these guys.

Fantastic service, prices and the best install times locally. They carry the well known Rheem and Ruud brands. Highly recommend!

I had an issue where my AC condenser fan wasn't starting up, or would stop after a while as the rest of the unit ran. The danger there is that the unit could over-heat, causing a full replacement. The specialist that came out to my house was Jeff, and he came out within an hour and 1/2 after I called. He was really courteous and professional. He explained the problem could be a few things, but that he'd try the most simple solution first, because he didn't want to make a more expensive fix if it wasn't needed. He made the fix and the fan began working again. He told me to call right away if the problem recurred. Well, the next time we used the AC, the fan stopped after a while. I called Jeff Back. He came back out (with no charge) and came to the conclusion that a bigger repair was needed. He sent a team the next day, they made the repair. AFM made sure that the costs of the original service call were rolled into the final one, so i wasn't charged for each service call.. .in other words, they weren't miking me, they were honestly trying to keep the costs low. The AC has been running smoothly for a week since then. I wanted to be sure about my results before I left a review. Great job Jeff, and AFM. You guys are fair, honest, and do great work.

I have had the best experiences with AFM. Jeff has made two emergency visits to my home to help with my furnace. I live alone and clueless about HVAC stuff. He took time to show me how to take care of the unit and has patience with me. I ask a lot of questions! I will definitely be referring him to others. Thanks again for the prompt service!

I had a tech named Ryan sent out by the outstanding leader Jeff fixed my inducer motor in march last night some reason something got stuck on bottom of the motor the tech Ryan saw the pieces of cardboard stuck throwing motor off balance fixed it cleaned out and got motor balanced now the furnace sounds brand new and its 15:years old and even helped with my lint pipe fitting put up and cleaned out lint pipe he went the extra mile people don't do that these days great customer service didn't charge me for tried to get over on me it was affordable thank you so much Happy wife Happy Life 😁👍🙏

Thanks to AFM, our house is snug in the winter and cool in the summer. When I have a problem, their prompt attention assures I don’t have to worry. An associate even helped me find ways to maximize the air conditioning in our multi-level home by making sure we had proper air vents open.
AFM has many years of experience making the diagnosis and repair of a problem quick and easy. Give them a call!

I have used several HVAC companies in the past and none come close to the quality and professionalism of AFM Heating and Cooling. I have used them for almost two years now and feel confident in their work to recommend them to others.

First, their prices are very reasonable. I have had both furnaces and water heaters installed and can assure you that I have paid prices that are below market value. How do I know? I have asked other people in the industry who have affirmed that I got a good deal. Moreover, I checked at Home Depot what it costs for a new water heater and they charged me less for it AND to install it. In other words, the water heater with installation by AFM is less than what a single water heater with no installation costs at a big box store.

Second, they back their work up. In situations where something did not work, I simply call them up and someone has come up to take care of it without being charged for a service call.

Third, they get out their as quickly as possible. On several occasions, I have called a specific day and someone has come out a few hours later. They have also scheduled me in advance and have come at that specific time without any problems.

Fourth, they pull permits, follow code, and communicate with city inspectors for you. They also will contact the manufacturer on your behalf to order a new part if something malfunctions. This is important since it means they honor their work and hold themselves responsible. This is actually quite rare in the HVAC industry. It is also worth noting that they are licensed and insured, which is not always the case with a lot of HVAC people.

Fifth, they have an office and keep records. They do not operate out of a van like 90% of HVAC people who disappear right after you pay them. They keep records of the work that they have done at your place and follow up with you. Additionally, the staff there is very accessible and prompt. I have communicated with them through phone, email, and even text message. They really do build their service around their customers' needs.

Anyway, unless you feel comfortable working on large mechanical devices like water heaters and furnaces that can potentially cause lots of damage and even kill you in the case of a furnace (i.e. carbon monoxide poisoning), I recommend using this company.

Everything we have experienced with Jacob’s Ladder has been excellent. We had preventive maintenance on our two furnaces in October, 2019. The technician arrived on time, was very knowledgeable, thorough and friendly. He took time to educate us about our units. In January, 2020, after another contractor worked on our chimney, we experienced a problem with one of the units. The same technician from Jacob’s Ladder came out. He remembered us and our furnaces, he ran diagnostics, and resolved the problem quickly. Their communication and follow up is outstanding. I would recommend Jacob’s Ladder to all my friends and relatives.

Worst company to deal with. The guy (Jeff) came in for an estimate and he would never respond to emails or phone calls. After waiting 45 days and this company was recommended by a 3rd party supplier, this jerk tells me we are not familiar with this product.
Bro......a lot of companies would like to take this job.