The service I received from this Staples has been good in the past. I have been a loyal customer with a Staples account. However, the service that I have experienced lately has been very poor. I have used this Staples located on Michigan Ave in Lansing. MI for four years. The manager and other staff have given poor service from a ten dollar fee for a one page fax, to the disappointment of the service request ordered but not filled for my mother's 80th birthday celebration. I will not use this Staples again. The nearest office supply is across town, but I'll use it instead.
You know I really despise rebates..... I do not know why they just do not lower the prices and skip the need to fill out rebate forms other than the fact that most people never cash in on them and so their company gets the privilege of advertising that they sell the stuff cheap when they mostly do not get to provide anything for the stupid rebate cards they are supposed to send you... I never see those rebate cards because my employees throw them out thinking that it is just advertising and has no actual value...
They no longer carry any of the items that I usually purchase for my classroom. I've been out of the classroom got 2 years for personal reasons and returning this year I wanted to buy posters for ELA and they are only available online!!!
Ali at the Help Desk assisted me in getting into my iPad and applied New Technology Liquid Armor to my HD tablet and phone. He is so patient and knowledgeable!
Andrew
Absolutely gouged me on a VGA to HDMI adapter. Costs nearly 7 times as much here as online.
Jerome McMillan
The service I received from this Staples has been good in the past. I have been a loyal customer with a Staples account. However, the service that I have experienced lately has been very poor. I have used this Staples located on Michigan Ave in Lansing. MI for four years. The manager and other staff have given poor service from a ten dollar fee for a one page fax, to the disappointment of the service request ordered but not filled for my mother's 80th birthday celebration. I will not use this Staples again. The nearest office supply is across town, but I'll use it instead.
Terri Mitchell
Exceptional assistance! Went looking for help enlarging an odd picture, Nathan was very helpful! And it was less than 3 dollars! WOW! Thank you!
Chuck Grigsby
Brian was very helpful and knowledgeable. He also put my purchase together to pick up before I got home!
Rick Anthony
You know I really despise rebates..... I do not know why they just do not lower the prices and skip the need to fill out rebate forms other than the fact that most people never cash in on them and so their company gets the privilege of advertising that they sell the stuff cheap when they mostly do not get to provide anything for the stupid rebate cards they are supposed to send you... I never see those rebate cards because my employees throw them out thinking that it is just advertising and has no actual value...
Monique Sanders
They no longer carry any of the items that I usually purchase for my classroom. I've been out of the classroom got 2 years for personal reasons and returning this year I wanted to buy posters for ELA and they are only available online!!!
Catherine Wesley-Ottarson
Ali at the Help Desk assisted me in getting into my iPad and applied New Technology Liquid Armor to my HD tablet and phone. He is so patient and knowledgeable!
stephen hutchinson
My friend got a ok deal on a shredder but i looked for a bag for a 17inch laptop snd they wanted 70 bucks😢
Ronda Wade
They got me right in with a job I needed AND were so helpful! I’m very glad I found this store!
Linda A
I found the staff very helpful in locating materials I was hunting for. When stock was empty up front they checked and found some in the back for me.