Dee Cramer

We have been satisfied with their service and would recommend them. They installed the furnace in one day. It was well done, too. At our request, they have sent technicians to address issues with the installation free of charge. The issues were incorrect wiring to the existing AC unit, a and faulty GFI for the humidifier. The only remaining point of dissatisfaction is that the humidifier can't seem to keep the humidity above 35%.

Well, after fifteen years of not being able to use our fireplace that Dee Cramer installed wrong, we decided to have a different company fix it. Come to find out, they installed a natural gas fireplace which put off nasty black soot. Every other thing in the house that Dee Cramer installed uses propane, which is what we have to use since we are rural. Since it was all tiled in, it was not an easy change over, and cannot just simply change an orifice, therefore costly. Thanks for attention to detail.....

Our furnace quit working during the coldest days of the winter (2015) and needed to be replaced. Dee Cramer suggested a couple options for our needs and we decided on a Lennox high efficiency furnace. Dee Cramer assisted us in Consumer Energy rebate information along with having professional, knowledgeable staff that made this process fast and smooth. I would highly recommend them for your heating and air conditioning needs and plan on updating our central air and will return to them in the future.They are a Michigan-based family company who cares about their customers!

We had an Great experience with Dee Cramer. The whole process of acquiring and installing two new furnaces was very simple. Don Cieglo, the sales representative, was very knowledgeable and easy to work with. He explained the various heating systems available, various warranties, the pricing and each systems pros and cons. They document this very well. They give you a price breakdown and information about the various units to review. In our case it was furnaces. You become very informed! Don also explained the rebates from Cosco (where I purchased the units) as well as the rebates from DTE and Consumers Power for energy efficiency. They even have a group who processes these receivables for you. I worked with Lauren and she got everything done very quickly. They also sent me Tax information to review with my accountants for potential Tax energy credits.

Installation was quick and unobtrusive. Our installers were Brian and Jason. Very trustworthy. I was comfortable leaving the house if I had to run errands. Good men. Having an older home they made sure everything was conforming and up to code. It even looks nice! They have an electrician on staff to handle problems which did come in handy. Its a good group of good people!

Our experience was great. We got a great Lennox system with Wifi. They did a great job. I intend to call them soon to replace and upgrade our Air-Conditioning in the very near future.

Extremely Satisfied!

John

Dee Cramer did an outstanding job installing my new Lennox furnace and central air. With the Costco rebate, they were able to beat the competition on price for a top quality system. The salesman was willing to work with me to find the best equipment and setup for my needs. The job was scheduled at my convenience and the technicians arrived exactly on time. The installers were extremely skillful, efficient, and polite, and cleaned up afterward. My new HVAC system is very quiet and the temperatures in my home are much more even than before.

We were initially introduced to the Dee Cramer Company through our Costco warehouse club membership, as they have a sales booth inside the club. Our original Lennox HVAC system was aging (twenty four years of excellent service) and we knew that a total replacement was inevitable.

Long story short, we hired Dee Cramer to replace our aging Lennox system with another new and more energy efficient Lennox furnace and air conditioner. Regarding our five star rating, we cannot say enough good things about this particular HVAC company, and their entire staff. From the sales representative, to the pre-install supervisor visit, and continuing right through with the install team . . . . excellent, excellent, excellent !

I consider myself a very "picky" customer and expect things to be done a certain way. Dee Cramer's team was more than willing to listen to all of our concerns and specific needs, and were very capable in following through with terrific installation experience.

A premium product line, supported by a premium team. Kudos Dee Cramer . . .

I had a new Lennox furnace installed by Dee Cramer in May of 2012 . The installation went very well and both the service technician and installer were extremely professional. I haven't had much opportunity to use the furnace until now and honestly it is so quiet I can hardly tell when it is on! I would highly recommend Dee Cramer to anyone in need of a furnace and/or air conditioner.

I would give a 7 star ranking for the service! It had a been awesome experience with Dee Cramer, particularly to Bob, Brian and Andrea. Bob came in with a nice explanation of the ACs with different options. He is very very helpful and he even pushed to accelerate the process to make a second day installation come true. Technician Brian is also awesome and he worked very hard to bring cool air into the house within 6 hours! I would like to recommend them to whoever without any hesitation, especially if you are also Costco member. :-)

Thanks!

Purchased a new Lennox Heating and Cooling system from Dee Cramer through the Costco program. Bob, our salesman, was thorough and informative and made sure we had the right system for our home. Gil, the pre-installation technician, gave our pre-install location a thorough inspection and evaluation and confirmed the details necessary for installation. Steve and Kurt our installers were VERY professional and courteous and made sure the installation was fully operational answering all our questions. We could not be happier with our new unit and the zoning of our upstairs unit. All works even BETTER than advertised. Would highly recommend Dee Cramer for Heating and Cooling work.

Top Notch! I just wrote a lengthy review on Yelp detailing the people involved, turn around time, and great price I got on a furnace, air conditioner, and water heater. Couldn't be more happy with the process. Thanks!