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Amenities

  • Wheelchair accessible parking lot

Hi-Tech Heating and Cooling, Inc. Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Paul Dajos

These guys are great. They come out, they access the issue, and work on the resolve. They are very professional, extremely honest, and absolutely the only crew I ever want working on my heating and cooling again.

Doug, the lead tech on my job is just fantastic. He spend hours on the phone with the manufacturer and they finally agreed on a solution. Warranty part, no labor. Doug worked it in to get me a whole new unit, and nothing out of my pocket. I love these guys.

Call the rest, but hire the best. Hi-Tech Heating and Cooling. You won't be un-pleased.

Genna Hargraves

Doug was fantastic! He was prompt, efficient and affordable. He also educated us on maintaining our geothermal system which we were very grateful for. We are thrilled to have found such a wonderful heating and cooling company.

Nikki Klosinski

Very fast response, professional and price is always competitive. I love using a family owned company. Jim and Doug are very knowledgeable and fast.

Doug replaced our air conditioning and was 30% less than other companies. The crew was professional and cleaned up,.

Reavis Graham

First of all, after calling several contractors, I was delighted to have my call returned and an appointment set promptly.
Doug was on time and fixed the problem as requested. He was friendly, efficient and knowledgeable. Later, he made a return trip and when it was discovered that a switch had erroneously been flipped off, didn't charge for the visit.
I recommend this company highly

L S

Highland MI. Replaced my old furnace and added AC in October 2017. Hi-Tech quote was competitive with 3 others I obtained. I chose Hi-Tech due to how thoroughly Doug W. looked over the job before providing the quote and the equipment that was recommended (researched each recommendation on line to fact check what every company was telling me). I needed the furnace moved to another location which also involved cutting a new access into my crawl space so the job was a more complicated installation. This house had no AC so that was new too. Hi-Tech was very knowledgable and able to answer my questions before, during and after the installation. The installation is so well done its like a piece of art. Jason and John were very professional while installing the system and Doug was terrific in helping me obtain rebates from DTE and CE which helped with the cost. Love this company and so glad I chose them for this expensive investment.

Patrick Grow

Doug was fantastic to work with. We had him come out to service a furnace. He took a look, appraised the problem, giving me an onsite ballpark estimate. (..that I knew to be in line with the problem) At that point, he also pointed out the age of the furnace, and gave me the option to take a look at buying a new one. (Furnace was old; it was time to consider) He sized me into a MUCH smaller, more efficient unit--the current furnace was oversized--a smaller AC to match, did all the building permits, quoted the install of a new hot water heater. He and his guys had it had it done in one day, cleaned up, hauled away the old. He also handled the energy company rebates and installed a new thermostat I had laying around. Great experience!

Lindsay Weston

Doug made a same day call for my home within two hours and was able to replace our furnace during the Holiday season. We thank him for his attention to detail and quick response!

Murali Narayanan

Our Furnace broke on a day it was in the teen and we got in touch with Doug through our neighbor's reference, to get our situation addressed. Doug came out within an hour and determined what the problem was, which was due to the broken Heat Exchanger. He even checked with the manufacturers warranty to determine we were within the warranty period. Jim was able to come out the same day and got the furnace running in 2-3 hours. I really appreciate the professionalism and courteousness of these guys and putting the customer first by getting us back to normal living condition );; on top of it, saving a good chunk of money.

Thankyou Doug and Jim

Dee Dee Adkins

Bill and Doug have absolutely gone above and beyond for my family and I. My blower motor went out and with it being 3 weeks before christmas, there was no way i thought i could get this fixed. Bill came and gave me the bad news, he called his boss Doug and they went above and beyond to help me. I would very highly reccommend this amazing company, they were very professional,caring and understanding to my situation. I am forever grateful to Bill and Doug for their amazing service.

From an extremely appreciative Family,
Dorothy Adkins and Family

Sarah McCutcheon

Doug and Jim at Hi-Tech Heating and Cooling made themselves readily available when my furnace blower went out. Jim installed a new blower in my furnace, and cleaned it out. The next day I had issues with the heat not working still, and Jim came back out when it worked for me. He investigated and showed me the real problem, and explained to me the inner workings so that if I have problems next time, I know why. He also told me to always call even if it's just a question I have, and no service call is needed. Being a young home-owner and not being knowledgeable about heating and cooling aspects, Jim was extremely honest and I appreciated his help and willingness to make the customer happy.
I will be using Hi-Tech for any future needs. I highly recommend their services.

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