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    GRmetro Heating and Cooling Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Alyssa Van't Hof

    Charlie did a great job coming out to give us a quote. Very kind and helpful, not pushy, and very informative! The crew was quick and efficient and we are very excited to have all new furnace, water heater and AC! Thanks GRmetro!

    Luke Vander Heiden

    Had to have a new HVAC system put in, and Andrew, Charlie, Drew, and Adam at the job site and Kate in the office were all very knowledgeable and helpful every step of the way! Cannot recommend GRMetro enough!

    Cindy Meert

    I used this company almost five years ago for a gas line installation. I called them when I woke up and my furnace was not running. They gave me an appointment and showed up on time. Charlie was awesome at diagnosing the issue . He had to run across town to get a part and it was fixed. He also inspected the entire furnace and found another issue and replaced that also. He explained everything to me that was done and why. He was very kind and professional and the cost was less than I had anticipated. I highly recommend this local company.

    Lynne Erikson

    David was the technician that serviced my unit. He’s a young professional that does an excellent job. I’m very satisfied with this company and their service! Kate reminded me that service was due and kept me informed when David would arrive. Thanks GR Metro!

    Erinn Caley

    I was very pleased with this company. They sent a tech out the same day I submitted my request, and the tech (Charlie) was friendly, professional, and explained everything to me in a way I could understand. He gave me a very reasonable quote for the work I need done. I would feel comfortable working with this company again.

    Jennifer Huff

    Charlie came earlier than the time frame, which was great! He gave me a free estimate and was knowledgeable, professional and friendly. Later in the day Adam and Sam came to install the water heater. Adam was very knowledgeable and professional, answering all of my questions and took lots of time with me to explain everything. What a crew! Clean up was perfect, booties were worn, rugs were laid down for floor protection, and they brought a vacuum. I highly recommend this team!

    Sherri King

    Starting with the free quote and through the installation of my new air conditioner and furnace, these guys were absolutely amazing. Mark, Charlie, Sam and Adam were some of the MOST professional, informative and sweet young men I have ever had the pleasure of working with. Not only was the customer service exceptional, the prices were reasonable. I won't call anyone else for this type of work. Thanks to you all. ( I forgot to mention that they gave me the quote late Thursday afternoon and worked in my installation in the very next day. 80+ temps with my poor dogs in the house. They were lifesavers!)

    Jazmine Vaughan

    GR Heating and Cooling were quick and responsive to my issue. My technician Charlie was professional, courteous and friendly. He walked me through every step of his thought process and really seemed to want to help me find the solution to the problem that I would be most comfortable with. Highly recommend.

    Alex Dunn

    I had such a great experience with GRmetro. I had Charlie come out to inspect my furnace and quote me. He was so patient with all of my questions. Then, Adam came out a week later to install my new furnace and humidifier. Adam was absolutely phenomenal. He was so knowledgeable. He took the time to explain everything he was doing and after completion, he walked me through everything. He explained how to change my filter, proper thermostat knowledge, and more. He even asked about my work schedule to ensure he was respectful with noise. Could not recommend a better company!

    Andrew V

    These guys are amazing. Price was comparable to others, service was exceptional.

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