His Helping Hands Heating & Cooling
Amenities
- Online estimates
- Onsite services
His Helping Hands Heating & Cooling Reviews - 34
4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Bugzilla PestControl
Thanks to His Helping Hands for getting our furnace replaced! They are very professional, prompt, honest, and reasonably priced. Will definitely use them again! I appreciated the quality work with a positive attitude!
Jean Shingledecker
Our furnace went out overnight. Logged into Angies list and Wayne called promptly. Set up a time to come. His employee was actually the one to show, which is perfectly fine. He diagnosed and quoted. We agreed. He stated he had ro go get the parts, understandable. He also stated he was going to grab lunch, "can't work when hungry". Fine. After 3.5 hours I called and spoke to Wayne, he stated they hadtp get the parts and grabbed a bit to eat. Stated the other guy was on his way back. What did they do go to a sit down restaurant? I get a call about 1.5 hours after that and was told he went to the wrong job and he is now on his way, and he apologized, a miscommunication between them somehow. 5.5 hours later he arrived back. He apologized and said he messed up. He finishes, furnace is running. But nothing, not even a waiver of their service call fee due to basically an all day affair and the huge mishap. Poor customer service in my opinion. Initially he quoted me a price, then stated the 90 service call fee needs to be added. In the past when we have had people do repairs, the service fee is basically waived if they do the repairs. Needless to say, not a great experience.....
Mike Patterson
Prompt and excellent service on a Saturday to get furnace operational again allowing us to complete the refinishing of the floors and be open for business on Monday
DeLisa Gill
Wayne comes across a little rough don't let that throw you because he is Fair I have found Wayne to be a very kind man he came and converted my heating systems I went from Steam Heat to forced air because of my limited finances oh, he still worked with me. I recommend this company. During the time of his work a tree fell across my yard he even offered to assist me with that! If you're looking for a smaller company with personable service I recommend Wayne and his team. Very professional and guaranteed work.
Dwayne Hetherington
They installed a new central air system at my home. They were courteous, knowledgeable, and affordable. I was very pleased with the work. I have recommended them to some family members who hired them. They also had a great experience.
Emil Franz
Very happy with the quick and friendly service.
John Robinson
Great guy very knowledgeable , work is top shelf, he strapped the blower in the furnace up off the floor, he made some straps out of metal when he realized it was a few inches off he took it down and redid it most people would of said that's fine which it was but Wayne went the extra mile to make sure it was 💯 .
He was training Jackson and they did a ton of work for us , I wouldn't call anyone else ever. Thanks 😊 😊 guys.
Paul Scoville
Great job at a reasonable price. I am a retired HVAC professional so I know what to look for. Wayne did a great for me. Thanks again Wayne.
William Heeter
Great pricing and service, technician was phenomenal... did all that we agreed to and ten some very highly recommended. Will definitely use for future work.
Lam Lion
Wayne has provided great quality service on a number of jobs for me, large and small. Honest guy and has integrity.