Parsons Heating & Cooling

Edit: Jessica who normally answers the phones apologized for the inconvenience and made sure people came out. The techs that came out were friendly and helpful. Unfortunately they were unable to complete the work but they were honest about it and did not charge me for an estimate. Giving 2 stars because of the rude person on the phone earlier.

Extremely rude and unprofessional. I was told I had the first appointment of the morning for an estimate. I called them 30 minutes after they were supposed to show up and they said I wasn’t scheduled until 2 that day. I took the morning off of work for this estimate and when I told them it was unacceptable I was rudely hung up on and they will not return my calls. Do not waste your time with this unprofessional company.

I had three estimates done for a new air conditioner unit to be put in and Parsons is by far the fairest price. They were extremely efficient, professional, clean, and friendly. I would recommend this company to anyone who is looking for fair prices and high quality work!! Thank you Parsons!!

I have been dealing with Parsons Heating and Cooling for the last 15 years. They are very nice people there. When my furnace went out in january, I called them. They were out within a few hours. I needed a new furnace. They installed the furnace the same day and I had my heat back on. I have recommended them to many of my family members.

Called Parsons at 835 am was lucky enough to have service guys by 9:35 am, new capcitor replaced on an expected 90° day..WOW my dog is very happy too.
Thank You for the quick great service to Jessica, Keith & his coworker!!!

Responsive, honest, practical, and competitive. Parsons has serviced this house for 50-60 years. Outstanding local company.

Highly recommend Parsons Heating & Cooling in Dearborn Heights! This is the second time I have used this company and have absolutely zero complaints. This time I called for my disabled mom and they were there in just under 10 minutes. Stellar performance with the highest level of professionalism and expertise. Thank you, once again, Parsons!

Keith was a stand up guy. Very professional. Fast and efficient. They got there the day of my water tank emergency. I would highly recommend. I haven’t had a problem since.

Returning home from work to a freezing house is never a good way to end the day! When this happened last week, I made a call to Parson Heating & Cooling and they sent someone over that night (it was after hours).
Unfortunately, the repair would have been far too much money to throw at a very old furnace (over 25 years old). So, after discussing my options with the owner, I decided to go with a new high efficiency furnace. It was installed the next day and even qualified for a $250.00 rebate from DTE. With some information I supplied, the office staff took care of the DTE paperwork and had it submitted within days!!
Overall, I have been very pleased with the entire experience. I will be calling them again as soon as my A/C calls it quits!!
I would recommend Parson Heating & Cooling to all!!

These guys are the GREAT! Our wall furnace went out and everyone I called acted like I was bothering them. I call Person's and they here helpful, pleasant to talk to and came out Super Bowl Sunday! Who else would do that? On top of that, they had what it took to fix my 50+ yr old unit. Not only is this who I'm calling everytime, but it's who I'm going to recommend to my friends and family! Thanks guys!

Had absolutely the best experience with Keith He was very polite worked clean. It seemed like we knew each other for years. Felt very comfortable with him & his professional enployee helping him. I had no worries at all. In fact I believe my furnice is working better than ever? Parsons Heating & Cooling was very fast & COST EFFECTIVE I deff give Parsons Heating & cooling A 5 star rating. & Keth told me that he does more than than Heating & cooling Just when U call ask. Thanx again Keith