Heat Wave Heating & Cooling

Very happy with the service received from Heat Wave. They were willing to come out same day to replace my hot water heater. He got me exactly what I wanted and did a great job! Thanks Mike & Jim! They were very nice and professional! They will be my go to if I need any more work done.

If I could give them Zero stars I would! There are plenty of Heating and cooling companies who need your business. Don’t waste your time on this one! HeatWave come out to look at our furnace. Was told our heat exchanger was cracked and need to replace entire furnace. Was quoted a price of $1800 plus $240 for permit. Morning of supposed install, price went up to $2500. The tech that quoted did not include a chimney liner. So after taking a day off work, our appointment of 9am, no one showed up and finally received a call at 11am. Saying he was sick yesterday and couldn’t do the job for the quoted price. So to make a long story short, HEAT WAVE did not receive our business for this job nor will they receive any of our business. It appears to me they wanted to make some extra money. STAND BY YOUR QUOTE! Your business depends on it! I strongly believe when you have incompetent employees this is the end result of poor business!

My son and families heating quit working on a Sunday and I know a bit of heating and cooling and so I went over and looked at it. all things were working until the blower motor was called upon and the motor would not turn on. He called Heat Wave and they came out. I told Mr. Nelson (Technician) what I had done and found and so he went through everything. He found the problem was in the controller and switched the blower motor to run on another speed by switching the wires. He explained all what was going on, gave an evaluation of the old furnace with no pressure to replace.
We only got their name because a year before my brother had a friends friend that was supposedly an HVAC Tech install a new furnace and AC system. Unfortunately he paid the guy cash ahead of time and the guy never finished the job so my brother walked over to Heat Wave and they gladly finished the installation very reasonably! As I said earlier I have a good amount of experience and Mr. Nelson covered all the bases and made sure we were running and I can tell you that Heat Wave is lucky to have such an honest and knowledgeable Technician!!!! 5 Stars!!

Would not recommend. Will take the job right away but then makes an excuse that he needs to get parts. Then comes back days later. Parts that should have been on truck or get from Lowes in 30 minutes. Very rude and unprofessional. Also did not diagnose the problem correctly.

Never use these people
There awful they say one thing and never follow thru
Left me hanging
Ended up sinking more money than a new furnace would have cost

Always fast service and quality repairs. I've used them a lot over the last 10 yrs and will continue to do so.

Excellent company owner I did my work and beat all the others I called on price.

Owner hit me in the face. Never spend a dime there.