Garabedian Plumbing & Heating Inc

I've had Garabedien do a number of things at my house over the years. Today day we needed a toilet replaced. The work was done in a professional and efficient manner by James Martin.

Rick came to help us with a toilet that was leaking and even pointed out a few things that were increasing our utility bills. He could not have been more helpful, professional, and quick with the repairs. Fantastic service and a great guy.

After 3 weeks of runaround re: a quote, they offered to come back out for a second look at the work to be done. We know we need a new steam boiler but are now 3 weeks closer to winter without a QUOTE from Garabedian. Several follow up calls and broken promises on a time commitment later and we are back at square one. I would not recommend wasting your time.

Would not show up for a scheduled appointment at all nor respond to my calls for finding out if he would come after all. He had perfect knowledge that I drove 50 miles especially for it and waited for him to show for more than two hours. If he was not interested in the job, he could call me to let me know, or at least answer my calls to allow me to not wait anymore.

Rick was amazing. He explained everything to me, he answered my questions. Wicked friendly and was very thorough about checking everything on my furnace and my radiators. He's the only one I trust to come and fix my heating and plumbing in my house.

I would like to shout out a HUGE THAMK YOU to Rick for going out of his way to help me out of a huge jam. I. received a phone call from my tenant Saturday late afternoon that the toilet was broken. Rick called me immediately , helped me fix the toilet over the phone . He told me to go to Barrows hardware and get the part I needed. I'm sure if another plumber had come to my house I WOULD HAVE BEEN LOOKING AT ABOUT $250.000
Cannot say thank you enough to this guy for his huge heart and generosity!!!
Eve Patterson
Century 21

Last week I had a new hot water tank installed. The plumber from Garabedian's left a gas leak in my home.
I had to have Nstar and Garabedian's come back to my home to fix this leak. The plumber from Garabedian's said I knew I should have changed that part. By saying this you knew you did substandard work.
The Nstar worker told me my house probably would not have blown up. The key word there is probably.
I called Garabedian's as soon as the leak was fixed, was told I would need to speak to the service manager, but he was not in. He did call me on Monday, he apologized for this I believe he called it a mistake. He told me at least we averted a tragedy.And he hoped it would not change my opinion if the company. Seriously you have got to be kidding me.

I will never use Garabedian Plumbing again. I could never trust their workmanship.

Always pleased with their service. We placed a call at 7:30p for emergency service and 20 minutes later someone was at our house. Plumber always friendly and professional.

Best plumbing business! Always great service! I recommend them, they are very prompt and every tech has been so pleasant and very knowledgeable! I had several jobs done at my house and I was always very please! Great job Garabedian and thank you!!

Great service & knowledgeable technicians. Rick knew exactly what to look for and offered me options to make the right choice for the situation rather than forcing me in to anything. They were also willing to let me watch and talk shop, answering any other plumbing questions I had.