ckSmithSuperior

Peter was very thorough and friendly/professional. While doing my annual boiler tune-up, he discovered that I needed a new oil pump as there was a leak inside the burner after troubleshooting cause. He changed it out, as part of his visit, along with usual tune-up parts. Unfortunately, there was also a problem with the fuel supply line (cracks in it) that were not known at the time. The following business day, Ed came out, and after additional troubleshooting, swapped out the supply line part and also changed out the nozzle and oil pump again. No more leaks! Friendly techs! As this was my first tune-up service as a new customer, it was even nicer as my service plan was free, and all parts and labor covered at no cost to me!

:Just wanted to say that Ed was fantastic in helping us out when our burner went on the fritz. He had a great attitude and really knew his business! He was training a young man as well and his instructions & guidance were very insightful. So much that I was paying attention! Once again a great CK Smith experience! Thank you for your professionalism and awesome customer service & support! Best, ~ Christopher

During the week my furnace and power went off. I had to make 3 customer services calls to get the help.

I want to said thank you and recognize Mr. Myrom, for the service he provide to me as customer of CK Smith. During my emergency. Very professional and detail oriented.

Just tell him... This is why I been with CK Smith for more than 20 years... For your customer services and people skills...

I just want to say how much I appreciate how kind and friendly everybody here was! They even made friends with our little dog Gabby and she isn't easy to please! 10/10 Service here. Nick, Chet and Jeff are amazing!

I have been struggling with this horrible economy and i went to order propane and CK only does minimum of 100 gallons.. UNLESS you are almost full and dont need the 100 gallons. they wont let me order 50 gallons. So I guess my family and i will eat cold food, wear dirty laundry and have no showers until we have 640 dollars to buy the full 100 gallons. They wouldn't even let me pay half now and half next week! Thanks CK Smith for providing outstanding service for your customers. its unprecedented!

I've been a customer of CK Smith/Superior for many years. Their service is superb whether it's regular maintenance or emergency service. Always a pleasure to work with them.

"Superior" is an accurate name! These guys are great from start to finish. Excellent phone service - pleasant and helpful, prompt (no matter the time or circumstances - including emergencies) friendly and efficient technicians (I've had several different guys) I depend on these guys - and they haven't let me down.

Awesome job Tim did on our furnace yesterday!! Great guy !!! We had the maintenance service done on our furnace an he did a great thorough job. Plus very professional and knowledgeable! Way to go CK Smith you have a great associate working for you. Very valuable I’d say! Now we’re on auto refills, plus had a new tank installed last year and boy they treat you like family. BEST OIL COMPANY AROUND! They’re LOYAL, HONEST COMPANY THAT EDUCATES YOU ON WHAT YOU HAVE WITH SUGGESTIONS. THANK YOU CK SMITH ONCE AGAIN!!! BEST SERVICE!!

Our furnace is now 25, and there have been a couple hiccups over the years. We are very grateful for CK Smith's technician's knowledge helping us navigate what makes sense for our burner and our hot water situation. He explained all that he was doing, what to expect, and how to handle potential issues. Very knowledgable, good people person with great communication skills, and I once again, am very thankful we have CK Smith as our service company.

Duncan was the best, tested everything before and after, wonderful smile, great service, took the time to explain it all.. left me confident in my equipment.. see you next year Duncan