C & C Temp Control, Inc.

I'm so happy we had our furnace serviced by C&C. The tech Kevin was on time, very professional, friendly. My boyfriend and I didn't have to miss work waiting around for someone who comes later than expected. Very happy with the job done! Thank you!

C&C temp control is a very professional HVAC company! Not only are the technicians knowledgeable, but they are also polite and down to earth, allowing for a comfortable experience when having work done in your home our business. The work is done right and neatly, couldn’t be happier with my experiences with C&C!

Initially, I had no issues with this company. I asked for a specific unit, received a quote, and had it installed in a timely manner and moved on. Over the winter, my heating bills became higher than ever compared to the past few winters with an old unit. Therefore, I called the company to get some feedback. They sent their lead tech, who came to inspect the unit during which I inadvertently found out that the unit installed was not the unit I asked for. My initial email and inquiry regarding a new heating unit indicated the exact model I wanted. Therefore, I figured the quote I received was for this particular model.

I called and spoke to the owner Chris to resolve the matter after checking and confirming our email exchanges. Unfortunately, his response was very unprofessional and downright rude. He laughed at me, told me I signed a contract and should have checked the model numbers. He was very difficult to reason and deal with. However, once my boyfriend got involved and spoke to Chris, the situation was quickly resolved, and I now have the unit that I initially asked for. My intention was never to demand money or cause an issue, I simply wanted the product I intended to have installed. This matter could've been resolved with one phone conversation, instead it took two and an additional meeting. Regrettably, I felt disrespected and feel that it was solely because I am a woman. I would not recommend this company to my family or anyone I know based on, not the quality of the equipment, but the quality of customer service.

I had heating issues with the unit in my apartment. Different technicians from C &C Temp. Control have come to look at it. So far 5-6 visits for same heating unit. Every time they fix it it works for a week or so and they starts giving cold air while running. They have not been able to diagnose the real issue. Issue persists after changing filter multiple times. They also changed thermostat, sensor and ignition parts however they still could not tell the real issue.

We've used C&C many times because they never let us down. They are quick to respond, punctual, professional and highly skilled. Being privately owned leads them to care about what they're doing - Kris's name is on it. And Leah in the office makes dealing with them a pleasure.

My heat pump quit unexpectedly, C&C was right on top of it, diagnosed the problem, ordered the part and installed quickly. Was very please with the promptness and Tracey in the office was a delight to talk too! Thank you for taking care of me!

BEWARE! Don’t recommend! I just wanted to touch base about the recent service or actually lack there of we received. someone to come look at our AC system he they didn’t even know what was wrong. An immediate replacement MINI Turbo 200 Capacitor which was fine was noting wrong with it and cut the panel of my unit instead unscrew it, my A/C still did not work then he said the need to change the mother board, I ask him how much will cost me he said he will send me the estimate never heard from them. then they ask for payment I spoke and my brother in law spoke with them letting them know what their work did with the unit. they said will talk to the manager and get back to you.I never heard from them. I got call 6 month later and requesting for payment again. when I said I am waiting to talk to manager they said we have no record, I am new in the office and do not see any note in the system. if you do not pay we will send to collection. . I said was what was suggested and said that we would be given quotes and be contacted with more information. NEVER got that quote. Never got the possible things that could be wrong with it.

Quite frankly we should not be paying anything for the complete lack of service and professionalism. Be careful’. Shame on your for treating that if we do not pay will send to collection! We legit received NO INFORMATION, SERVICE and not even an educated guess on what was going on. Bad business. Beware!!

We have spent over $21,000 with this business to support local and their customer service is horrendous. They nickel and dime you without resolve and the owner isn't helpful at all with service once you give them your money. We have been very frustrated. They guys that work for them and install are quite nice, but we had many issues that needed resolve and wished we had spent this huge chunk of money elsewhere for the service we got in return.

They replaced and installed two new central AC systems, heating boiler and water heater. It was a big item job and they have been nothing sort of phenomenal. They were always on time, very respectful and went out of their way to make sure that all my questions or concerns are taken care of. Can't be more satisfied. Highly recommended

BEWARE! Don’t recommend! I just wanted to touch base about the recent service or actually lack there of we received. We paid 165$ for someone to come look at our heating system for a matter of 5-10 minutes and they didn’t even know what was wrong. An immediate replacement was what was suggested and said that we would be given quotes and be contacted with more information. NEVER got that quote. Never got the possible things that could be wrong with it.

We went local, they came for FREE and are helping us finance through MASS SAVE. Quite frankly we deserve a refund for the complete lack of service and professionalism. Be careful’. Shame on your for taking 165$ from us for NOTHING! We legit received NO INFORMATION, SERVICE and not even an educated guess on what was going on. Bad business. Beware!!