KEN's HVAC SERVICE

Ken provides an excellent AC repair and service at a very reasonable price. He is always able to come in on a short notice when needed. He is very knowledgeable and does what is necessary, but doesn't push you into paying for optional services. He is also a nice person, easy to talk to. A true professional who loves his job and does it with pride.

I had an issue with my AC not cooling the house and reached out to Ken’s. Within an hour I got a response to schedule an appointment for the following day to have it checked out. He showed up on time, diagnosed the problem, and fixed it promptly. He communicated about the issue clearly and was pleasant and polite throughout. And on top he charged a fair price. Would recommend and use again!

Ken provided prompt, and excellent customer service for our urgent A/C issue. He accommodated us urgently on a Saturday afternoon, and not only fixed the issue but also provided instructions on how to prevent the same issue in future. Ken truly cares about his customers and we’re extremely happy with his services. We recommend him highly for anyone needing HVAC services.
Thank you, Ken!

There were a few days in April where the temperature was in the 80s. My 2nd floor AC was not working. We couldn’t sleep as the temp upstairs was past 80. I called Ken’s HVAC and he was able to come over that following Tuesday. He noticed right away that my system was leaking refrigerant. He was able to find the leak and fix it. He then tested the pressure with nitrogen and found all was good! I’m using the AC again today and it works great! I would recommend his services to anyone.

From the first phone call and scheduling of the service visit to the completion of servicing my AC system and the invoicing process, Ken provided top-flight service, as good as any I have ever received from such a service provider. His professional manner – expertise, attention to details, cleanliness – and his personal demeanor – patient, polite, clarity of communication – leave no doubt that Ken is the first person I will call for future AC service and the first person/company I would recommend to others, family, friends, or neighbors. Thank you, Ken.

Ken was extremely knowledgeable and professional. He performed diagnostics free of charge. He performed maintenance of our HVAC. Strongly recommend him.

Ken did an amazing job replacing our furnace. He and his team members were friendly, professional and knowledgeable. I would use him again for my heating and ac needs.

Ken was quick and friendly, most importantly super professional. I had a issue with thermostat not working in the middle of November and need it to be fixed ASAP, called Ken and he came the next day which is amazing given how most HVAC companies need months to schedule. He came on time the next day and quickly diagnosed the issue and reassured me with his professionalism. He fixed the issue and answered all my questions. Will definitely recommend him to anyone that needs quick responsive help from professionals regarding HVAC. And will definitely call in the future!

On November 30, 2022, one of our 20-year old American Standard gas-fired furnaces would not heat the air unless the power was reset. I figured it was a faulty sensor or the circuit board, as we had just changed the filter. I called Ken at 10:30am and he said he could be at my house at 11:30am. Ken arrived promptly at 11:30am and got to work.

He was very thorough in checking over the furnace components and found:
a) the pump was not working (he replaced it with a new pump)
b) the air-intake valve had some leaves in it (he cleaned it out).

In the course of testing the system, he also determined that the control (circuit) board was faulty, which was why the system was shutting off. (I was sitting there watching what he did so I know he is honest).

He went out to get a new control board, and replaced that.

All told, he was busy with this problem for approx 4.5 hours.

It seemed his prices were fair given the number of issues he found and fixed (though obviously I can't make a price comparison with other service providers).

I'm having him back next week to check over my other gas-fired furnace.

He's a very nice person to work with.
I would recommend Ken's HVAC Service to others.
I was also VERY grateful for the SAME-DAY service !

I experienced 5-star service. I had an urgent heating matter at night and they were able to come over very quickly to help troubleshoot the issue. In order to fully resolve the issue they came back first thing the next day to ensure me and my family had heat asap. My overall experience was great and I would recommend Kens to anyone who either needs an issue fixed or for just regular maintenance.