Silco Plumbing

We had Silco install a new furnace and AC in 2016, and it was the worst decision I have ever made as a homeowner. They made beginner mistakes with the installation, like removing copper when stripping wires resulting in an intermittent connection they had to return to fix. Then they replaced leaked coolant twice before they figured out they installed a faulty unit from the start - but Silco still charged me $400 for the work, despite the inconvenience of several service calls and the fact that we had no AC for the whole summer. Now, in 2020, I find out that they failed to install a filter holder as the installation directions clearly say to do. They expected us to put the filter directly inside the furnace cabinet instead (see photo) which is difficult, unsafe, and makes the filter not work properly. We are going to have to pay a lot to have a filter holder retrofitted.
Not sure if they don't know better, can't read, or just don't care, but stay away from Silco Plumbing. Oh, and they leave their empty soda cans for you to pick up.

We hired Silco to order and install three very complicated toilets in our new home. Harry arrived on time every day and demonstrated thorough knowledge in not only plumbing, but many other subjects related to home maintenance. He got the work done quickly and with minimal disruption, and we ended up with much nicer toilets than we had previously expected at a lower cost than was anticipated. Great local company!

I called the Silco emergency line to address a leak in my guest shower and I got a call back within 20 minutes. After speaking with Phillip he was at my house within an hour. I'm extremely pleased with every aspect of their work and can't recommend them enough. Phillip explained every step and detailed the cost. Thank you so much!!!

Phil is equally competent and professional in his role as a contractor / plumber for Silco .
He deftly took care of our toilet bowl issues and I can highly recommend his services to you here.

And while I have this opportunity, I'd like to give a shout out to the owner JERRY for his professionalism and for excellent customer service!

I have used Silco off and on for more than five years, fortunately I haven't had to call them too often. When I do call, I invariably receive polite service. The repair person shows up on time, and the job gets done quickly and efficiently. Every person I have used there is friendly, takes whatever time is needed to answer my questions, and seems very invested in representing the company well. What's not to like? Oh yes, and the quotes are always accurate to what they charge me.

Joe P., and all of the crew at Silco Plumbing really came to our rescue when our hot water system broke down this summer. Upfront pricing, work completed on time, and site was left clean. Of course, our A/C also decided to quit working during the hottest days too! We also chose to replace our heating system at the same time. Silco was able to do an emergency installation service for us that quite literally saved not only our lives, but the lives of our pets as well. I highly recommend Silco, especially when you want the work done right, on time, and on budget!

My interactions with Silco have been nothing but positive. From scheduling to the job itself, their work is friendly, professional, and thorough. Most recently, Ronnie replaced rotted piping under a sink, and I couldn't be happier with the whole experience. Would recommend Silco to anyone.

Joe and the Silco team are easily the best in North Boston, Andover area.
We have been using their service for 7 years. They have fixed major basement flooding, hot water systems, installed all our new kitchen plumbing as well as fixed our outdoor area. They are truly remarkable. Joe goes above and beyond to fond a solution where others would simply say no or charge a huge fee for the hassle. Creative, ON-time, always here when you need them and perfectly priced. Simply the best. I recommend them with my highest approval and gratitude.

Ronnie was very professional and knowledgeable. I had complete confidence in his work. He was able to work around our busy family household. The jobs were done well. I would highly recommend Silco .

Silco is always professional and courteous. They always offer great advice and explain every available option. I've used them for many years and consistently have a great experience with thier people.