Sila Heating, Air Conditioning, Plumbing & Electrical

I recently had a Gas Boiler replaced with Sila. I was looking for an final invoice to show that I am all paid since I am selling the house. I called Sila and requested for it, they told me someone from the accounting team would email it me. I didn't expect to get it within a few minutes from the accounting admin, Alicia. I had an amazing experience with Sila, from beginning to end. I would definitely recommend Sila to all my friends and family!

I worked with Josh Richards of SILA to have a heat pump and ductless heads installed in my house.
Josh was very professional and understanding of our needs. He was also integral to my rebate filings and requisite paper work.
I wholeheartedly recommend SILA and Josh Richards as people that will provide a professional and quality solution to your HVAC project.

David was awesome-very professional, courteous, and committed to getting a difficult job done. We dubbed him the “pipe whisperer” because he was able to fix many problems with a new installation from a different company. Wish I had known about Sila earlier.

We have been customers of SILA since 2007. The technicians who service our unit always arrive on time and are professional. Today's appt. with Gae was no exception. He worked efficiently and answered any questions I had. Great service!

Had a new carrier central air conditioner install to replace an existing system on May 16, 2023. Installers Jim and Justin were professional and did a great job. I would recommend using Sila for future work.

Ryan D. was fantastic when he came to do both A/C maintenance and, more importantly, a fix of the heating system. The thermostat control panel of my system wasn't working normally, which appeared to be due to it having malfunctioned. Because of a combination of factors, all 4 options for fixing the problem involved replacing that panel, costing extra -- over $1000 in one case. I pay a quite significant annual fee already for service, and had been frankly quite shocked that fixing the problem would cost more. While I reviewed those options, which he explained patiently, he noticed unusual behavior of the condensate pump, and discovered that that was almost certainly what was causing the control panel to shut down abnormally. He replaced that pump, which is covered under my service, and the problem was resolved. He's done service for me before, and has always been helpful with his explanations, polite, and considerate.

My furnace was tripping up the fire alarm so I called Sila to check it out. They had availability the next day, which was super convenient. Turns out the unit needed to be cleaned which our technician Rob was able to do during this service visit. He was very knowledgeable and patient with my questions. I will be calling these guys when my boiler needs to be replaced.

Professional and great same day service. We had a new gas range arrived in the morning, but the delivery person didn’t provide installation service. Called Sila and they sent a technician in the afternoon same day to finish the installation.

It's been terrific working with Sila. Both home visits (HVAC and hot water repair) have been punctual and super informative. Excellent communication and really knowledgable technicians. Thank you!

After initially having a poor experience with Sila, in which I believed I was severely overcharged for a minimal amount of work, the company's customer service team reached out to me directly to resolve the matter. They offered to refund a portion of what I had paid to leave the final cost right where it should have been from the start for this type of service (adjusting a garbage disposal install). Great on them for paying attention to customer reviews and for caring enough to make the call to me and resolve the issue!

I said from the start that the work that was done was quick and of high quality. The only issue was the overcharge. Sila has resolved this issue for me, but it must still be noted that had I just accepted the overcharge and not left a poor review, I would still be left having paid more than double what I should have for this amount of work.