TBros - Trethewey Brothers Inc

I contacted Trethewey Bros. As I need a new boiler and was also interested In a new hot water heater. Brian ca.me out on. 5/19. Today is 6/7. I was told by Brian that he would write up the estimate and email it. I have since left Brian a voice mail,called and spoke with receptionist twice,one older sounding woman said he is very busy,next younger sounding woman said he was out sick. She went and looked on his desk,said estimate was not done and asked if I still wanted it?? Why would I have this man come

into my home top to bottom and not want the estimat? She confirmed my email,but still nothing.Trethewey Bros is a company I have used several times for my home as well as my brother's home who I dealt with his matters. I am completely disappointed in the lack of professionalism by this company. Being out or busy does not negate providing the consumer with a promised estimate after 3 weeks

I had a tankless water heater installed. The TBROS crew, led by Brandon, did a great job with the installation, they were professional, courteous, responsive and the end result looks and functions very well. And Brandon came back promptly the next morning to finish a small item. Terrific experience so far.

Wish there was an option for 0 stars. They had originally installed a new hot water heater last year and I was running into issues every other day where the pilot light was going out. After having to manually reset the pilot light every other day to have a warm shower and having the Trethewey Brothers team come out multiple times to try to resolve the issue, we got nowhere. I wasted hundreds of dollars replacing parts and 20+ calls to Trethewey Brothers with no response.

I had to resort to using a different company who solved the problem immediately (which Trethewey Brothers couldn't identify after multiple visits).

Would not recommend Trethewey Brothers to even my worst enemy. Call someone else if you need help!

My wife and I had a great experience with TBros repairing several leaky faucets in our house. We were very pleased with the job done by Ed Smart, the technician. He was professional, courteous, and friendly.

Ed was quite knowledgeable and explained just what he was doing every step of the way to make sure we were satisfied.

We have used TBros before and wouldn't hesitate to hire them again and are happy to recommend them to anyone.

Kevin Tringale & Brenda Pizzo

I don't think I've ever experienced a better, more competent, more responsive plumbing firm than TBros! They know what they're doing, they come on time, and they do it right the first time. And, over the four years I've used them, each individual plumber with great to work with.

Chris fixed the Spirovent device on our Burnham boiler. He has a very professional manner and left the basement in a very clean state. Chris knew exactly what was needed to get us up and running again.

Thank you so much for helping us fix our heating system problem, especially on a very cold Tuesday.

It is great working with TBros!!!

We have been very satisfied customers for nearly 25 years and have benefited from their professionalism and excellent work. Additionally, they care about taking care of their customers. They are "old school" with an amazing work ethic.

Highly professional and customer oriented. I recommend this company to my relatives and friends.

T bros is an excellent plumbing company. I run a busy maintenance department at a property management company. We have always had issues finding a good plumber to take service calls. We started using T bros a couple of months ago and our tenants could not be happier with the service they provide. We are constantly receiving high praise for their staff and professionalism.
Thank you T Bros. I recommended you to everyone I know that needs a plumber. Your service is great and your pricing is very fair for the service you provide!!!

We had an urgent plumbing issue come up over the weekend outside of their normal appointment times. Not only did the owner of T-Bros quickly get back to me to schedule the soonest available appointment, he actually spent several minutes on the phone walking me through how to temporarily fix the issue so we could keep our water on in the mean time. I will definitely be calling them next time we need a plumbing repair!!