JPR Plumbing & Heating

Justin and his partner showed up on time, and performed the work as quoted and promised. He even accommodated our request for an earlier appointment.

The home had an unconventional shower configuration, but Justin and his partner figured out how to address our needs. As owner and master plumber, Justin made sure the job was done right -- whatever it took.

Looking forward to working with this team, again!

Justin has done several jobs for me, from simple to more complicated, always doing a complete and thorough job. Recently, I flooded my boiler and Justin walked me through the process to empty it out by phone and text. I appreciated his help and successfully stopped the water without a house call and appreciated the generosity of his time. I've only had positive experiences with Justin and would recommend him.

Justin is exceptional, when our hot water heater sprung a leak he helped us get through the crisis. He first communicated on the phone how to shut off the water flowing to the tank, and then came over as soon as he was able to drain it and install a replacement. Justin also identified problems with how the old tank was venting and patched up the connection to the chimney making a safer, more efficient system. We would reccommend him to anyone and will defintely call him again with any future plumbing needs. He clearly cares about the quality of his work and the integrity of his craft. Thanks Justin

Justin is responsive, reliable and knowledgeable, I wouldn't use anyone else. I called for help with a clogged kitchen disposal which he came to look at. I also had noticed (but forgot to mention on the phone) that my basement bathroom was having an issue flushing (it runs on a pump) and asked casually if Justin wouldn't mind looking at it while he was there. The toilet turned out to be a major problem that Justin was able to diagnose quickly and put in his schedule over the next couple of days. I work in and around Newton and pass Justin on the road---he's everywhere and his friendly and positive attitude are contagious. Getting a beep and a wave from your plumber is the best!

I recently had Justin come to my house to service my boiler and answer many questions. As a new home owners I was very unsure of a lot of things related to my boiler and my heating systems. He put my worries to rest by walking me through everything I needed to know regarding my boiler and heating system. He was on time, professional, clean, and very knowledgeable. I believe I have found myself a great plumber for all of my plumbing needs!

Justin did a great job on our bathroom. There were several tricky areas remodeling a bathroom in a 90 year old home and Justin worked them all flawlessly. Important positives are his getting back to you quickly and working hard to meet the timeline of the project. Highly recommended.

Amazing work, professional, and is very prompt in responding. Justin cares and understands the problem from the customer perspective and explains everything clearly. He was also able to accommodate the time and schedule for me. Already mentioned he is a professional he went beyond and checked the safety quotas, care instructions and basic knowledge regarding the work and answered all the general questions we had. Price is good, reasonable. I would definitely recommend him!

I found Justin a year ago when my long-time plumber admitted that they didn't have the training to work on my high efficiency Viessmann boiler. I'd neglected the fixture, but Justin was able to scrounge the parts and resurrect it, for which he has our sincere appreciation. He's also been diligent about getting back to us when we have an issue, an attribute that I wish was more common.

Justin is fantastic. We have used JPR for supply water, steam heat, and gas-related issues. Whatever the situation, he has the answer...or will find it. His work is excellent, with well thought-through solutions to the quirks we have in our very old house. He goes by the code book and assures you understand how to operate things and shut things off should something go wrong. He goes the extra mile to make sure the work is done right, and he'll unquestioningly stand behind what he does. You can truly rely on Justin.

I have had three master plumbers do extensive heating/plumbing work for me in several locations over the last 20 years. Justin is top of the list. He is personable, informative, thorough and precise in his labor and his business practices. He and his assistant did a major upgrade of my gas heating system. I am glad to have found him.