Bigelow Oil & Energy

Tony, the senior tech was knowledgeable, persistent and creative in fixing our 35 year old Amana furnace. The initial Bigelow tech, made an initial analysis and said, "Well, Tony will want to take a look at this". Sure enough, Tony came by a couple of days later and did some further analysis, but, of course the original part wasn't available BUT Tony found something that maybe he could fashion into a suitable replacement. He ordered it and after a few days, He came back with a small box and a BIGGER box. The smaller box had the replacement relay, don't know what the bigger box had (fortunately, because I'm sure it was much more expensive). Tony then spent couple of hours, trying to determine how to reroute the circuit logic for the furnace so it would complete the heating cycle. His persistence paid off in the end. Fortunately for me, since my wife LOVES the old furnace's performance and I was worried about my longevity if he couldn't. He also explained that the furnace was at the end of support life. So I'm going to hope that Tony is able to continue to provide his top notch service to us of making a silk purse out of a pig's ear. By the way, we have also used Bigelow for our AC needs and the techs who responded then were also as knowledgeable.

We have been with Bigelow Oil for over 25 years. When we need oil, we call their Customer Service who are very courteous. Since we bought our house, we have also used their annual maintenance contract for us and for our tenants. Whenever there is a problem with either unit [which have been very few] they are prompt to service us. The technicians are knowledgeable and answer any questions we may have. I highly recommend Bigelow Oil for quality service. We have been with them since 1994, so have had a chance to know the quality of the company well. ..

We have done business with Bigelow Oil and Energy for more than 25 years. We could not be more satisfied with the many services Bigelow has provided us over the years. We have found everyone, from office staff to their technicians, to be professional and expert at what they do. Bigelow delivers our oil, provides emergency service and maintains our furnace and central air conditioning equipment; in fact, Bigelow installed both systems. In short, we trust Bigelow and enjoy doing business with them.

We have been Bigelow customers for more than 40 years, and they have provided EXCELLENT service. Oil deliveries are on time, repairs major (leaking oil tank!) and minor taken care of promptly, appointments kept. Bigelow replaced that oil tank, later updated the burner, and do annual tune-ups. Both office and service personnel are courteous and friendly; I feel like they remember me and my house and my heating system when I contact them. They also pitched in for a neighbor (not then a customer) when his oil supplier was not responding and the tank was empty. I highly recommend Bigelow Oil and Energy as both oil supplier and heating service provider.

We’ve been customers of Bigelow Oil & Energy for over 20 years. Oil delivery has always been correctly scheduled; oil prices have been fair; and service has been excellent. In the past when we have had furnace issues, they resolved every one, and for years now we have only needed the yearly maintenance done before the winter heating season. All personal that we have encountered have been knowledgable and courteous. I have recommended Bigelow to members of my family and to neighbors.

I have used Bigelow Oil for home heating oil for over a decade and have found their prices to be very fair and competitive, but it is their service department that really makes them better than the rest! Fast, responsive, personable service technicians that have performed everything from routine service on my burner to installation, troubleshooting and repair of central air systems in two homes that we've moved into. Always professional, always on time, and always available when needed!

I have been a customer for 16 years and have found Bigelow Oil to be efficient, professional and very friendly. Bigelow has always been available to make service calls, give advice and to work with me on any issues that may have arisen with my 2 furnaces. I would highly recommend them to anyone for oil deliveries and furnace maintenance.

We were lucky to be connected with Bigelow as a result of a recommendation from our home's previous owner. Simply put, they have been amazing. Our oil deliveries are always timely. Our service needs are always met (Tony is a magician, and always seems to know the problem with our furnace as soon as he steps in the door). Look no further if you want consistent excellent service from a friendly local business.

I have been using Bigelow Oil and Energy for the past three years. They have always been extremely courteous and helpful. When I was having trouble keeping up with my invoices... they worked with me.. to make sure I always had oil, in spite of a large unpaid balance. This was very thoughtful of them. I will always appreciate their understanding. They are punctual, always keep my tank full and always ready to speak and discuss any concerns or answer any questions. I highly recommend their services to anyone in the area.

Bigelow provides customer service beyond comparison. Oil deliveries are always on time with the best prices around. We had immediate response to a service call and the technician was dispatched and at our home within an hour and repaired our boiler The office staff is professional, kind and courteous. We highly recommend them!!