Evolved Mechanical LLC

Jason was awesome. We had been told our furnace needed replacing but he found that it just needed cleaning. He was able to have our heat up and working in less than 1 hour!

Mike from Evolved Mechanical was very professional, courteous, and above all, honest. We wanted to do routine maintenance on our HVAC system - he thoroughly checked everything, and said there was nothing that needed to be replaced or fixed!

We are going to use EM for anything household related in the future (plumbing, HVAC, electrical, etc...). Plus, Mike even loved our English Bulldog who wouldn't leave him alone :)

We had a great experience with this company. Our tankless water heater broke and after many phone calls we found this company. It took several new parts and a few hours, but Mike was able to eventually figure out what was wrong with our system and get it running again. He was determined to get our hot water working and he made sure it really worked before he left. They answer the phone and respond to emails which also makes everything a lot easier. I would recommend to others.

I had a leak from the ceiling of my downstairs apartment over a weekend. On the phone, Evolved Mechanical were clear about the price difference between a weekend call (nearly $400 to show up, plus the cost of repairs) and waiting until a business day ($180, which would be credited to any repairs that I chose to do). I decided to wait it out until Monday morning.

The technicians from Evolved arrived on time and were friendly, professional, and quick to diagnose and then resolve the problem. They kept me well informed the whole time, and were thorough about making sure that the place was cleaned up and in working order before they left.

Overall, I'm thrilled with the service. While I hope it'll be a while before I need their help again, now I know who to call.

I highly recommend this company what an unbelievable job they did. I just had my furnace replaced and ductwork replaced. The price was amazing. I had many issues that I was concerned about they solve them all no questions asked I left them in my house for two days by themselves very trustworthy very professional if you need any service done this is the company. in a few months I will be getting my Hot water tank done. and I will be calling them back they were at my house 20 minutes before the schedule time. they say they’re going to do something they do it I would give them a 10 star if I could.

We hired Evolved to install an electric heat pump at our house in Medford in May 2021. Although there were a few minor hiccups during installation (their truck did some minor damage to our house, and the tech tried to install the outdoor unit on a plastic base rather than the concrete pad included in their quote) Evolved resolved both of those issues to our satisfaction and I don’t hold either honest mistake against them.

The real problems came later. First: it came to light that Evolved installed our system without obtaining permits. They eventually rectified this after months of hounding. Unfortunately, I believe the excuse they gave because no one would concoct a lie that makes them sound this inept: they submitted the permit application to the wrong city, and didn’t notice that it wasn’t granted before starting work.

Second, Evolved misrepresented our eligibility for the MassSave rebate program. Their quote listed an AHRI reference number which indicated that we’d be eligible for a $700 rebate, but our application for the rebate was rejected. Why? Because the equipment Evolved installed didn’t match the reference number on the quote. The SUZ-KA36NAH2 listed in the AHRI database would have been eligible, but the SUZ-KA36NAHZ they actually installed is not. Their GM has continued to insist that MassSave or the AHRI listing must be wrong (this is unfortunately not supported by any documentation from Mitsubishi), and at this point I’ve given up on getting any kind of a resolution to the rebate problem.

In short, I cannot recommend Evolved on the basis of our experience, and the overwhelmingly positive reviews are frankly mind boggling. Find someone better.

Great Experience! Mike Porter came to the house at 8am the day after we called Evolved Mechanical and fixed our gas heating system - we needed a new part and he was able to get it that day and install same day - very happy

I have worked with different tradesmen and contractors for over 20 years now and can honestly say that Mike Porter and Evolved Mechanical are the best of the best when it comes to any services they perform. Mike came in to do a huge job which consisted of an oil to gas conversion along with removal of my old oil tank, boiler, and hot water heater. Installation of a gas fired Navien Tankless boiler and hot water storage tank. Other companies came in and sent me quotes for the job but I didn’t understand what they where doing for the mo way they where asking. Mike from Evolved thoroughly explained everything including his plans for everything while he was on site so I knew exactly what to expect when I agreed to the estimate he sent. He listened to what my thoughts where and was extremely knowledgeable answering the questions I had. After agreeing to the job Mike & his team just continued to impress as they all where on time, very polite and the work they did is top notch. I will hire Evolved Mechanical and Mike Porter for all my future plumbing,electrical, and HVAC needs from here on. THANKS SO MUCH FIT BEING TRUE PROFESSIONALS

I highly recommend this company to get your HVAC fixed. The firing tube get clogged and the technician fixed it really quick. The charge is reasonable and every process is professional. Mike is the best!

I had Evolved Mechanical do some work at another location and was very pleased with their professionalism and quality of work, so I called them to fix the heating problem at my other location. Jason quickly analyzed and fixed the problem. I highly recommend them.