Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA

Hello! Our many thanks to Jessie for providing thorough service to our furnace. She took the time to explain each part of the process and identified an issue that had eluded us for years. Thank you so much Jessie!

I used Western Mass for a new boiler and baseboard installation. Professional installers, very informative, worked quickly to complete work. Would recommend to others for HVAC work.

Very competent and professional. On time. And very friendly service and installation people. A pleasure to have them working in the house. Highly recommend for installation and servicing of HVAC systems.

We had a mini split installed and the service and value were great from the first contact through followup and submission of the rebate forms. Highly recommend!

What a surprise! When I called to pay the bill for this work, I was transferred to the owner who "listened" to my concerns about not being totally informed about additional charges. He agreed that their current system did not account for my concern and eliminated the extra charge. Anyone would like that kind of surprise!

These "guys" are excellent. From the first phone call to the day of the project, they are communicative, accommodating, and super professional! We use them regularly!

Excellent service; Chelsea was highly professional, knowledgeable, and competent! I would be more than happy to have her & Western Mass Heating & Plumbing.

Great work, punctual, fast and easy to deal with.

Great company to work with. Showed up when they said. I even broke it shortly after it was installed and repair man Chris fixed it in a timely man.

Junior was pleasant, efficient and informative.