Obie Comfort Solutions

Obie was very professional and efficient. The job was done quickly and done well. We’re very happy with our new heating and air system as well as the removal of our old radiators and patching and painting of the walls. They also offered to fix other faulty things in our house and they did those tasks well too. I’d highly recommend Obie for similar needs.

Had a great experience with Obie. Gustavo did a checkup/cleaning of all the mini splits in my house. He was very efficient and quick. Also helpful and knowledgeable.

I want to commend your installation team,
Joabe, Erivelton, Saulo
They are very professional and a credit to your Company.

Polite, friendly, well-mannered and focused on the job.
They were meticulous in cleanup and always wore shoe covers in the house, refreshing and appreciated.

I will definitely recommend Obie Comfort Solutions to friends and family that may be in need of your services in the future.

The service is so bad. I will give them 0 if there is an option. They cannot resolve the simple water heater problem for 4 weeks. Can you imagine that you live in a house without hot water for 4 weeks? they are only interested in collecting money. let me detail what happened: install a faulty unit. the instrument is completely broken just after one year warranty. many visits to change the parts and diagnose without fixing units. the total cost of repair (without fixing) so far is almost the same as installing a new instrument. I am outrageous if that is their business model. Should I continue the repair or install a new unit? Please tell me!!! Obie.............

I paid them to misdiagnose my.heating system problem Producing an estimate of $1700.00 Another.plumber got it working in 15 minutes at a fraction of that amount.

Had a disaster experience with this company after a complete brand new furnace & AC installation. While doing furnace installation they teared my existing duct work in 2 places, but completed the job and left. Later I noticed that one of the air vents lost it's previous airflow. Called them to get this fixed. They stopped by and confirmed their faulty installation. While waiting for another 2 weeks for them to come and do a repairs, we noticed a water flood in our basement ceiling. Had to call in an after hours plumber and flooding restoration companies asap. Plumber detected a cracked condensate pipe that was dripping all the way from attic into our basement between the walls. Had to break down the ceiling and partial walls to get it all dried out and restored. I have received no apologies, no calls what so ever from this company. They are gone, and of course they forgot about the initial vent problem. So don't be fooled by such great ratings this company has - it's a pain that you don't want.

We had Obie install an Aprilaire whole-home humidifier. I found the sales member, Tony, to be very knowledgeable and professional. Their price was reasonable for the work completed.

I also found them responsive when a minor concern arose after installation. I didn't have to repeatedly call the to have someone come out and take a look, like with other companies I have used. They were responsive. The issue was fixed to my satisfaction. I will continue to use them for maintenance and future installations.

I was a long-time customer of Obie Comfort Solutions, but unfortunately there was a major problem with my most recent experience. Long story short, the company sold me a heat pump that did not function as promised and that ultimately had to be replaced, and they have done nothing to remedy the situation.

In the spring of 2021, I decided to replace my old gas boiler with a heat pump. This was on the advice of an Obie technician who assured me that the heat pump could serve as the primary heating source for my entire home, which had existing ductwork in place. Unfortunately, the unit turned out to be an improper fit. That winter, the pipes on the first floor froze during the coldest days, and I had to turn the old boiler on. I had been planning a major home renovation anyway, and at that time the Obie technician told me that when the renovations begin, they could address some of the issues with the ductwork.

In winter of 2022 we began the renovation, and my contractor reached out to Obie to see about remedying the issue. The technician I had originally worked with had since left the company, and my contractor was never able to reach a senior person at Obie to find a solution. What’s more, my contractor determined that the heat pump Obie had sold me was improperly sized for my home in the first place. For several weeks, we were unable to reach a senior person at Obie to talk through the issue, and Obie offered no solutions despite our reaching out multiple times. Ultimately, I went with my contractor’s advice and replaced the 2-year-old heat pump with two smaller heat pumps in two locations in the house.

I managed to reach the company’s owner, Oberlan Rosa, a couple of weeks ago, and we discussed the issue on the phone. After explaining the issue, which he said he was unaware of until then, he said he could provide me with some compensation to make things right. However, he has not since responded to my emails or text messages.

I paid $13,555 for a heat pump and installation, and heat pumps typically last 15 years. The unit I was sold never properly heated my home, and despite many, many attempts, Obie Comfort Solutions has not made it right.

Gustavo was very professional and helpful. He took the time to explain a potential issue he found and gave me my options with his own recommendations on how I should preoceed. We’ve always found Obie to be very professional.

The technician Gustavo was very professional and courtesy. He took the time to explain what he did and made some recommendations but was not pushy. I was so pleased with the service I signed up for the yearly maintenance plan.