Ideal Air HVAC

Odean was a pleasure to work with. He came by to give us an estimate on a replacement outside unit. Odean wanted to take a look at the unit first. Odean determined it was a quick fix, contrary to other vendors we had over. Odean was able to replace a part and the unit is working perfectly. We found Odean to be honest, pleasant, and a genuine likable person. We will definitely be using Ideal Air HVAC moving forward.

Our AC broke in the middle of a heat wave on a weekend. Ideal Air HVAC sent a technician, David, within two hours of us calling. He arrived right when promised, diagnosed the problem and fixed it promptly. He was very professional. I now know who to call for my HVAC concerns!

Scheduled a tune-up for our heating system. Dave showed up at the scheduled time. Great service at a reasonable cost. We will definitely be using this company again!

The technicians were on time, polite, professional, clean and got a complicated job done right. They made suggestions on how to update my dryer vent system in the future for better access and outcome.

They were excellent and I highly recommend them. Our furnace stopped working on New Year's Day - and they came that morning and fixed everything quickly and explained what they were doing. They're very honest and fast.

I am very pleased with my experience with Ideal Air. Odean and his partner came out to look at an appliance exhaus issuet. He could have suggested costlier options that would not have helped fix the issue or might even create more problems. Instead he reviewed the issue with me, making sure he understood what I felt was wrong and then provided clear and concise explanation for what I was experiencing. He recommended and implemented the most effective solution. It happened to be the most cost effective as well. He reassured that I didn't need to throw a bunch of money at the problem. Odean and his team are honest and knowledgeable professionals that simply do things the right way. They focus on the customers best interests and complete satisfaction.

Very good service. Showed up on time and were thorough. in addition to the problem I called about, they discovered another issue which they repaired. My daughter also uses them for her A/C and heating. I have already recommended them to a friend

Excelent work. Clean and very well done. Needed an Humidifier and he was very helpful explaining and suggesting the best option. Also was the only one that knew how to connect it to my Nest. It was the best price i got from all other providers.

David was great. He arrived on time wearing gloves and mask to protect us all from passing on covid19. He worked efficiently and explained everything he was doing to fix our problem. Can't ask for anything more.

Odean has been servicing our AC and furnace for the past five years and is a pleasure to deal with.
Please make a note in your system to only have Odean make service calls to my home.
I would recommend Odean to anyone having issues with thier heating and cooling systems.

Best Regards

Paul Haggerty
Ashland Ma