Horizon Services - Air Conditioning, Plumbing & Heating

Kevin is the man!!! Outstanding service!! Horizon has earned my repeat business as long as they send him back!

Jake was extremely professional and kind! He and his team arrived on time and immediately got to work. They laid out mats and cleaned up after themselves. Throughout the day they would tell us the progress of the installation and at the end of the day Jake walked us through our new unit and thermostat. Will definitely recommend to others to use Horizon!

We called Horizon for a second opinion when another company told us our entire AC system was "shot" and needed to be replaced for $14,000. Our Horizon technician, Shawn, found the actual problem in just a couple minutes: a single frayed wire likely damaged when we lost power during a recent storm. We are so grateful to Shawn & Horizon for their honesty and the fix to our AC! I will recommend Horizon & Shawn to everyone who needs a reputable AC or heat service. Plus, Horizon had a tech at our house in less than an hour after I made the call. Amazing service! Thank you!

Omar was a wonderful tech. Made sure my system was working perfectly and even gave me tips on how to use my thermostat and change my settings to be more effective and efficient. He was on time, courteous, and very respectful of me and my home. Pricing was very reasonable! Will definitely have Horizon do my maintenance from now on!

I had Horizon Services work on my home April 2022. Brandon was on time, professional and respectful of my home.
He and his colleague explained everything with transparency.

I was happy with the results.
I think the politeness on top of the quality of work sealed the deal for me.

Always there to respond and have great deals for reoccurring customers. Technicians are very knowledgeable, quick and polite. My last job I had Calvin fix some water pipes and hose bibs. They look fantastic. He made everything was secured. Thank you so much.

First time using Horizon and we were very impressed. Quick to send a technician out even though it was not an emergency. Our technician Shawn was extremely personable, proficient and quick to address the issue and service our equipment. We will happily use Horizon again and refer to our friends and family.

I purchased an AC unit less than a year ago and since then there have been about 10 service calls. I also purchased a warranty. Horizon said they were going to fix it, then that they would replace it. I have been without air going into a month without any assistance. I call and managers say they will call back and no does. This is not how you should treat customers. It is the middle of the summer, this is the worst service I can imagine. It is amazing that I was able to get the sale done in less than 24 hrs. and the installation in a week. But their customer service has been so poor. No manager has made any effort to fix this. Service tech after service tech has told me that it needs to be replaced. What was the warranty for? I would not use this company again and will tell everyone else the same. This company needs to make this right.

*******RUN FROM THIS COMPANY******
The technician Bacary Diambang came to my home and pressed a button on the thermostat and laughed and said "it working" next thing he said "let me check the system" I said "NO". He insisted. He came back and told me "I look like I have a lot of Money lol" He said I owned 1,300 (I said no) he said can you 900 ( I said no) he said 200 and he advise the system was broken still. The 200.00 was for him to check on the system only. My heart is hurting. I'm on a fixed income. My kids are cold and it's dead of winter. I called NO one would help us. ******RUN FROM THIS COMPANY*******

Technician arrived on time and very professional. Also gave advice on how to use our A/C system more efficiently. Also the scheduling of the appointment and follow up was so easy, and one of the best experiences I have had for these type of maintenance visits.