Petro Home Services

The repairman that came out to service our furnace did an excellent job. Had us up and running with heat in no time. Thank you all. From the phone call to the repair job. I would highly recommend Petro we have been customers for 17 years.

I had a furnace tune up and a problem fixed. Two technicians actually worked with me. When the first one couldn’t solve my issue, he called someone who he said was better versed in troubleshooting. I was taken seriously, my aquastat was replaced, my thermostat was correctly programmed, and I was walked through everything they both did. Very helpful service. My furnace no longer shuts off randomly. Thanks, Petro!

Cold weather and no heat! Oh no! We called for assistance and the service rep scheduled a technician to come within 5 hours. The technician, Bill, was fantastic. He identified the problem, got the heat running, and made some recommendations for keeping our fuel line from freezing in these very COLD temperatures.
Bill is a really excellent representation of the service people we've met over the years. We rate him highly.

Definitely shop around for your oil and service agreement. When I first started with petro they gave me a great price of 150 for the year for my service agreement, then the next year they doubled it for no reason. So then I asked what their price per gallon charge I was at, they quoted me 3.39, I told them on the phone I was going to shop around with a few other companies and they took another .30 off the price. I called other companies and find a cheaper price.... Called petro back to cancel my contract and they took another .40 cents off the price per gallon. This company is a racket. They love to thank you for being a loyal customer but then upsell you on their prices every year. There are cheaper companies out there, these people are crooks.

ALWAYS ELIVERED ON TIME. WHEN WE HAVE NEEDED AN EMERGENCY SERVICE IT HAS ALWAYS BEEN GREAT.

My service technician was Jonathan. My furnace wasn't working, he came in, tested the furnace and knew exactly what the problem was. He had the part with him and the furnace was fixed right away. Very knowledgeable and he took the time to explain what the problem was and how it worked and waited to make sure it was going to stay fixed. Super impressive. Thank you Petro for hiring such good technicians!! Thank you Jonathan!!

Always very responsive - we’ve been with them for years!

Very professional and caring for their clients needs

My service technician was more than helpful with troubleshooting our furnace and oil tank issue. As a new home buyer, it was helpful to have someone that was willing to navigate the system with us!

We have had PETRO for 5 years. Our tank is in a locked garage. Twice a year we have to take the day off work to be here for the delivery to open the garage. They have never shown up on the day they said they would be here. Always show up the day before or the day after. Delaying our delivery and having to take more time off work. Today, I called because I haven't seen them yet (again). Lady on the phone said they were already here and banged on the door for a long time and that the gate was locked and they couldn't deliver so they left a note. There's no note on the door, my gate is chained open, and I have been here waiting for them all morning. Also, I have a security system doorbell that shows they never rang the doorbell. When we call to voice our complaints they never apologize for the inconvenience. They always act like we are inconveniencing them by calling.