Reliability Home Services

The job was to repair or replace a tub/shower faucet that was not installed properly by a handy man. The faucet did not allow for enough hot water to flow to take a warm shower, and the water pressure coming from the shower head was very poor. I had a different plumbing company come to fix this in the past, and they were unable to do it. The office staff returned my initial request for service immediately. The person on the phone was also polite, listened carefully, and was very informative. Matt, the technician, arrived on time, and immediately put on shoe covers to protect my flooring before entering the house. He was friendly, listened carefully to my description of the problem, and got to work immediately. He was able to repair both issues in a timely manner and had me inspect and approve his work before he left. He was friendly, respectful, efficient, and knowledgeable. I am very happy with all aspects of this transaction. I will definitely use this company in the future.

I had a problem with outside water faucet that was constantly leaking. Mr. McGee looked at the outside faucet and inside the house to where it was connected and determined the problem. He gave me different options and explained each, so I could decide what to pick. He then got the tools and equipment that was needed and did the repair the same day. Mr. McGee was very professional and easy to talk to.
The repair was done efficiently and effectively. I will use Reliability for
all future services.

I needed hot water heater repair done. They sent me technician Erik Winebrenner. Could not be happier with him. Very knowledgeable, great personality and reaching out everywhere to find my part. Between Erik and Reliability home service, I will 100% use them again.

All great with both men who services our issues. Please let them know they did a great job

We have been members with Reliability for a few years, and on top of their built-in service for our HVAC system, they always come through when something goes wrong. This week we had an issue with the diverter in our tub/shower. I scheduled an appointment online and a service tech came out the next morning to fix the problem. Will, our regular plumbing technician, is always courteous and professional. We'd never go to anyone else.

Great service and reliable warranty. New boiler and reconfiguration work better than the original. We are very satisfied!

Please be careful when using this company. Note, the company only has two master licensed technicians. I used this company to install a new ac unit and a month and a half later system failed. Please be diligent in looking into a company past good reviews. Unfortunately, I entered a service agreement under false pretenses, no one who installed my unit was able to do so legally without direct supervision by a master technician.

William was wonderful when he came to give us an estimate! He was professional, respectful and explained everything to us step by step. I highly recommend Reliability Home Services!

Will assisted me today and was fantastic. Fast, friendly & efficient. Great communicator and courteous. I have other work (in the future) that I want to get done and will be reaching out to Reliability Home Services again for service (and intend to request Will again). Not sure if you can request who you work with but 5 stars service and support from Will. Thank you!

They responded right away. The woman that called was very polite and helpful. ( Sorry forgot her name.)
They came right away. They let us know ahead of time who was coming with a picture. William was very professional and fixed my issue very quickly. Highly recommend. Hopefully we don't need service again soon but if I do, I will use Reliability Home Services again. Great job from start to finish.