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    Logan Mechanical LLC Reviews - 31

    4.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Yodeski Acquie

    Very professional and honest from beginning to end. The receptionist was professional and knowledgeable. She scheduled an appointment for the very same day. Mike, the service technician arrived on time within the service window. He was professional and kind. Mike quickly identified and fixed the issue. I will definitely use Logan again and refer to others as well.

    Ronald Watson

    Paul Wills was very professional as he serviced both my air-conditioner and furnace. He explained every question that I asked and explained not only what he was inspecting, but also what the specifications were for each unit. I was not rushed and I felt safe knowing that he gave me his full attention,. I give him the highest rating that is possible and he deserves the praise. Ronald Watson

    Alis Adjahoe

    After calling several companies, Logan was the only one to respond. They showed up on time and explained what the problem was and how they would fix it. They were very professional and polite.
    I actually think my furnace works better now than it did before it broke.
    I highly recommend this company!

    rtshay4

    My Nest system was sending my notices that my heat pump was not running efficiently. Paul Wills came an checked out the heat pump and said it was running as designed. He then checked the unit in my house. He found an extra filter covering the heater coil and removed it and changed the main filter. He explained how my the HVAC actually works best (set the thermostat at a temp and leaving it there). He explained it in very easy to understand terms (very knowledgeable technician). Since his visit, I've been monitoring my HVAC system and it appears to be performing more efficiently. If I need to HVAC service I will call this company and request Paul Wills.

    Signed: Ron a satisfied customer

    Tracy Bowser

    Logan Mechanical's team is professional, hard working and honest. We converted our oil furnace to a high efficiency heat pump with oil backup. The team went above and beyond to get us the best quality for our home. Financing through their company was easy. Highly recommend!

    P Lewis

    My AC condenser needed a new capacitor and freon, which is a pretty simple fix. The company was responsive and showed up on time. The capacitor was installed and my AC was working again, which was great bc I have kids and the house was really hot.

    The team then explained that if I wanted to keep the capacitor that was installed and refill the freon then I needed to also pay for several other preventative maintenance services, which would have brought the total charge from several hundred dollars to over a thousand. I explained that I only wanted to get the ac working again. They then threatened that if I didn't pay for everything they would uninstall the part and render my AC useless again. I was blown away that they tried to extort me and would spend extra time uninstalling a part. I did not agree to the additional services, so they uninstalled the part and left the unit and power disconnected with parts strewn around. I ended up going with a different company that just refilled the freon and replaced the capacitor, which fixed all my issues. Logan Mechanical pulled the biggest scumbag move I've ever experienced and they should never be trusted.

    It's also worth mentioning that they charge a $75 service charge to provide an estimate and most of their competitors do not.

    Dong Yun

    Logan Mechanical took care of my mothers HVAC and also provided the best value after shopping around. Logan Mechanical has provided awesome support even after the job was completed over 5 months ago. I would use them again even if it cost more because their overall integrity and customer service.

    Matt Binder

    Excellent service! Great experience using Logan Mechanical, professional service and very helpful and transparent. Technicians took the time to explain their processes and answered many questions. Will definitely use them in the future, and I highly recommend them!

    Ty Slauson

    Logan Mechanical showed up to my Residence on time & on the day scheduled as expected. The 2 who came were here for a new Heat pump system install and they got the old thing out and the new thing in with no hassle, no mess & everything worked well after them leaving !! Would definitely recommend to anyone looking for “hvac services”.

    DaKiya Lambert

    Logan Mechanical always takes care of all of my hvac needs for my business and my home. They are always very responsive and have fair and reasonable pricing. I recommend them to everyone.

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