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  • Onsite services

KPK Enterprise Reviews - 72

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kenneth Mills

When we woke up the house was cold. I searched for HVAC near me and KPK Enterprise showed up with 4.9 stars. There were some others but I was feeling this one. Dexter actually responded within 35 minutes of the call. He was professional, thorough and took care of the problem quick. KPK Enterprise is definitely a five (5) star company.

Jah Leel

I don’t know how I can put this in words. I wish I could give dexter a 10 star rating. By far the best customer service I ever had. Very responsive, professionalism and great quality of work. Dexter was truly a blessing to me and my family. If you need any repairs or a new HVAC unit I highly recommend you call up dexter.

Alvin Gibson

Dexter is the ultimate professional, very prompt a respectful, and he provides top notch service at fair and reasonable prices. He is very thorough and complete with his trouble shooting and diagnosis of any problem. I have recommended his services to all of my closest friends, and he has never let any of us down. Thanks Dexter for all you have done for my family and friends.

Ejazz Mosley

KPK Enterprise is a 5 star company! extremely reliable. My oil furnace stopped working today I gave them a call and they came out a hour later to fix it. Dexter was extremely professional and did a great job with repair. A++ Service highly recommend.

Bianca

My A/C when out on me on a 90 degree day. I called another company I had been using and they couldn’t get anyone out for another week and a half. I’m glad I reached out to Dexter. He was very responsive and professional. He got back to me within an hour of my request and set me up with a same day appointment. He diagnosed the problem with my A/C and fixed it with an hour. He is very knowledgeable, detailed and was willing to answer any questions I had. And the pricing was reasonable. I will DEFINITELY be using KPK Enterprise for now for all my HVAC needs.

Alexander Yohannes

Dexter did an amazing job with installing my entire hvac system. The price was extremely competitive and his customer service was equally as commendable. I appreciate him communicating with me throughout the job and even being attentive to my questions even weeks after the job was completed. I would recommend him without a doubt. Stellar service and professionalism!

Jafnar Gueye

This is going to be a gushing review and I mean every word of it.
Dexter was absolutely everything you can ask for. He was booked up but still found a way to make time to come out for our heat pump that wasn't cooling.
Not only did he come out after his day was over but he fixed the problem, walked me through what he was doing and gave me several options for what I could do to prevent from happening again.
The service call felt more like having a trusted family member come out than a contractor come out. I can't say how appreciative I was of Dexter coming out. I'm usually not happy when I spend money, I was very happy to pay him. He has instantly become my go to AC guy.

It was a master class all the way around.

Brandi Caple

Dexter is a real life super hero!!
My AC went out and my home warranty company kept giving me the run around, repeatedly sent technicians out to my house that were clueless… Mind you I was 8 months pregnant and it was almost 90 degrees outside, which meant the inside temp was well above 100 degrees. I was extremely desperate and was literally at the mercy of my home warranty company. But I started looking online and came across Dexter on Thumbtack… I reached out to him, explained my situation and he came out on the SAME day!! He showed up, did some diagnostics and told us exactly what the problem was… Turns out we needed a new unit. He told us the next steps and within 72 hours of my initial contact, he was able to figure out the issue, order our new unit and install it. Dexter is extremely professional, reliable and knowledgeable. I thank God we found him!!

Brenden M.

Dexter was able to fit me in his schedule and earlier than the scheduled time! I was in a panic as my unit was down last weekend when the temperature was 90 plus degrees! I had initially reached out to Nero and the company did not follow through. Dexter was able to get my AC running for this hot weekend. He was professional, had amazing customer service, and was transparent in the issues of my unit. I’d recommend him to anyone who asks for a AC man haha.

BJ Ogunleye

I had such a pleasant experience with the services kpk specifically Dexter provided. He exceeded my expectations as to the job order and even made suggestions on how to prolong the use of my HVAC system and furthermore utilizing the system in a more cost efficient manner.
Thanks again

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