A/C breaking in August in New Orleans is no fun. The team at General handled the situation professionally and courteously. Our service tech, Paul, was outstanding in keeping us informed throughout the process.
Service is reliable and good. However, emailed invoice has print so tiny it is difficult to read. Several phone calls to fix but no avail. When requested, they do send a readable copy via regular mail. Still, it's annoying. Otherwise, I would have given 5 stars.
Dennis arrived on time and repaired my unit quickly. He was very personible! Loved working with him. Will definitely use General Heating in the future.
Always prompt, get the work done right and on time. Always courteous and friendly. Good workers. Good people. We have used them for years, ever since they went into business in the '60s and would not use anyone else.
Like this service very much.The service is reliable and very dependable and I would highly recommend General Air conditioner &Heating.The service technician Mike is a great
Brad Waguespack
A/C breaking in August in New Orleans is no fun. The team at General handled the situation professionally and courteously. Our service tech, Paul, was outstanding in keeping us informed throughout the process.
Thanks Guys! We are cool and happy once again....
Lynn Pyke
Service is reliable and good. However, emailed invoice has print so tiny it is difficult to read. Several phone calls to fix but no avail. When requested, they do send a readable copy via regular mail. Still, it's annoying. Otherwise, I would have given 5 stars.
Taryn Guidry Anderson
Dennis arrived on time and repaired my unit quickly. He was very personible! Loved working with him. Will definitely use General Heating in the future.
Richard Bienvenu
Always prompt, get the work done right and on time. Always courteous and friendly. Good workers. Good people. We have used them for years, ever since they went into business in the '60s and would not use anyone else.
Fantastic customer service!!
Marc Weiss
Outstanding prompt and efficient service. Free AC tune up via Entergy Smart program. They are now my go-to HVAC service provider!!
Teree
Prompt and courteous techs. Jeff took time to explain what he did and what I needed. My service contract is worth every penny.
Virginia BECKER
Like this service very much.The service is reliable and very dependable and I would highly recommend General Air conditioner &Heating.The service technician Mike is a great
Joshua Wittie
I had wonderful service on my replacement AC install. They even corrected identified and corrected issues from the original installers.
Cayman Clevenger
Terrible customer service. They will not service any mini split unit.
Curtis Rome
Your service man did an outstanding job. He was extremely polite, efficient and knowledgeable
Thank you very much!