they were very professional, courteous n knowledgeable. ty Wanda for being such an amazing help in find them and all help needed. she is a great employee . the gentlemen who came to install were very polite and professional. highly recommend them.
From the appointment call out to the finishing of service, I had a great experience and very satisfied. Mr. Cliff was great, Molly was very helpful, patient and professional, the guys who installed (Michael and I forgot the other guys name) worked very hard, diligent and didn’t stop until the job was done. The other guy made sure my home was swept from their debris each day they were here, etc. Michael knew his stuff! He was very informative. Again, huge thank you to you guys! -Trent and Chasity Williams
After scheduling an appointment for an estimate to replace the HVAC system in my home, I met with Peter Ford. Mr. Ford was punctual, knowledgeable, and helpful. His assessment was more detailed than any of the other three estimators who preceded him. He tailored a solution that not only met my equipment needs, but also my budget requirements. Mr. Ford is a true professional and a credit to his company.
The installation crew (Jeff and Jessie) arrived on time the morning that the 2-day process was scheduled to begin. I was pleasantly surprised that one of their first tasks was to protect my flooring from the front door to the work site. Throughout the process, they encountered several challenges that were a result of incorrect or sub-par installations of previous HVAC contractors. Each time they made the necessary corrections with a positive, "can do" approach. Not only did they complete every detail that the salesman had promised, but they went above and beyond whenever an unforeseen problem presented. Their knowledge, skill and professionalism were impressive. Even after they left, I discovered an issue and Jeff returned and completely resolved the issue within an hour and a half.
Southland AC & Heating Inc consistently exceeded my expectations throughout the process. I give them the highest recommendation possible.
Southland air conditioning made the process easy to replace my air condition unit the workers was helpful and always answered the questions that I had. Jeff and Troy install my new system in one day. They did it in a professional manner always taking care to keep their work area clean. And after they completed the job took the time explain to me about my system it was a good experience I would recommend Southland AC.
Michael and Lunchbox were very professional. Two day replacement job was done in one day! AC blowing extremely well! These guys worked overtime to meet my family needs in this extreme weather. Mr. Cliff was very honest and fair when assessing my older AC unit prior to recommending a new unit. Even the ladies in the office were pleasant and helpful. Thank you Southland for the wonderful experience..
Great experience! Value and honesty is what you hope to find in a company and that was my experience today. I was told yesterday that my 10 year old American Standard AC including furnace should to be replaced at a cost of over $8000. I had some minor cooling issues possibly related to my other unit and the diagnosis seemed pretty extreme. I called Southland for a second opinion as they are American Standard dealers. Kelly came out today, ran diagnostics, confirmed that refrigerant levels were OK, sealed up a leak he found in the ductwork where hot air was getting in, made sure it was cooling as designed, and left me feeling confident that my system is just fine. That cost me $98 instead of $8000. Be careful who you call. Some people will try to sell you a new unit just because it’s 10 years old. Honest people like Kelly at Southland will do what’s right. Thanks again Kelly and Southland from you newest customer.
Thank you to Jeff and Troy for all their hard work installing my new HVAC system. These guys were professional, courteous, and knowledgeable. I decided to hire Southland AC & Heating after rave reviews from 2 other neighbors who recently hired them. Jeff was awesome. He kept me informed of the progress, answered all my questions, and went the extra mile to assure I was satisfied with the job. He and Troy were very respectful, and I greatly appreciated their efforts to protect my floors, and clean up after the job. I have already recommended them to a coworker. Thank you! Mary M.
We need 3 old underpowered 2T units upgraded to new 4T units for our 6,000 sq ft property. "Marketing" department proceeded to argue with us (a new experience) and told us we should replace with three new similarly underpowered units. Refused to visit and review the property. Ultimately stated our HVAC needs "were not a good fit for them". Do they simply have a surplus of small units they need to shift? Thankfully a more professional outfit visited, confirmed our needs, and all is proceeding.
When our 25 year old AC system failed a few weeks ago, we knew we'd need help fast. Southland was out the next day to take a look and make its recommendations of what would work best for our home. Our friendly install team Troy and Jeff were great from the start. They were extremely hard workers and worked relentlessly to get the job done. Before they left they made sure we understood how the system worked and mentioned many times along the way that our satisfaction was most important to them. It was refreshing to see this type of dedication to getting the job done right and keeping the customer happy. Customers are truly valued at Southland and we would highly recommend them to anyone needing a new system. Thanks to L.J., Cliff, Troy, Jeff, Kelly, Molly & all the team at Southland for a fantastic job!
This company really has it all together. From the people who answer the phone, the technicians who evaluate your system, and to the ones who install the systems, they are truly an A+ team. The three employees Jeff, Dedresk, and Troy that installed my new system were extremely professional and personable. They worked every minute they were here, laid down covers so my floor stayed cleaned, and they left no mess at all. I am very thankful for their hard work. My new system pushes out the cleanest/ coldest air and the new thermostat they installed looks amazing. Thank you all for your hard work and for making my summer a little more bearable!
Becky Hymel
they were very professional, courteous n knowledgeable. ty Wanda for being such an amazing help in find them and all help needed. she is a great employee . the gentlemen who came to install were very polite and professional. highly recommend them.
Michael Jackson
From the appointment call out to the finishing of service, I had a great experience and very satisfied. Mr. Cliff was great, Molly was very helpful, patient and professional, the guys who installed (Michael and I forgot the other guys name) worked very hard, diligent and didn’t stop until the job was done. The other guy made sure my home was swept from their debris each day they were here, etc. Michael knew his stuff! He was very informative. Again, huge thank you to you guys! -Trent and Chasity Williams
Jim Kennedy
After scheduling an appointment for an estimate to replace the HVAC system in my home, I met with Peter Ford. Mr. Ford was punctual, knowledgeable, and helpful. His assessment was more detailed than any of the other three estimators who preceded him. He tailored a solution that not only met my equipment needs, but also my budget requirements. Mr. Ford is a true professional and a credit to his company.
The installation crew (Jeff and Jessie) arrived on time the morning that the 2-day process was scheduled to begin. I was pleasantly surprised that one of their first tasks was to protect my flooring from the front door to the work site. Throughout the process, they encountered several challenges that were a result of incorrect or sub-par installations of previous HVAC contractors. Each time they made the necessary corrections with a positive, "can do" approach. Not only did they complete every detail that the salesman had promised, but they went above and beyond whenever an unforeseen problem presented. Their knowledge, skill and professionalism were impressive. Even after they left, I discovered an issue and Jeff returned and completely resolved the issue within an hour and a half.
Southland AC & Heating Inc consistently exceeded my expectations throughout the process. I give them the highest recommendation possible.
Peter Lollis
Southland air conditioning made the process easy to replace my air condition unit the workers was helpful and always answered the questions that I had. Jeff and Troy install my new system in one day. They did it in a professional manner always taking care to keep their work area clean. And after they completed the job took the time explain to me about my system it was a good experience I would recommend Southland AC.
Sharell Warren
Michael and Lunchbox were very professional. Two day replacement job was done in one day! AC blowing extremely well! These guys worked overtime to meet my family needs in this extreme weather. Mr. Cliff was very honest and fair when assessing my older AC unit prior to recommending a new unit. Even the ladies in the office were pleasant and helpful.
Thank you Southland for the wonderful experience..
Paul Clement
Great experience! Value and honesty is what you hope to find in a company and that was my experience today. I was told yesterday that my 10 year old American Standard AC including furnace should to be replaced at a cost of over $8000. I had some minor cooling issues possibly related to my other unit and the diagnosis seemed pretty extreme. I called Southland for a second opinion as they are American Standard dealers. Kelly came out today, ran diagnostics, confirmed that refrigerant levels were OK, sealed up a leak he found in the ductwork where hot air was getting in, made sure it was cooling as designed, and left me feeling confident that my system is just fine. That cost me $98 instead of $8000. Be careful who you call. Some people will try to sell you a new unit just because it’s 10 years old. Honest people like Kelly at Southland will do what’s right. Thanks again Kelly and Southland from you newest customer.
Mary Medders
Thank you to Jeff and Troy for all their hard work installing my new HVAC system. These guys were professional, courteous, and knowledgeable. I decided to hire Southland AC & Heating after rave reviews from 2 other neighbors who recently hired them. Jeff was awesome. He kept me informed of the progress, answered all my questions, and went the extra mile to assure I was satisfied with the job. He and Troy were very respectful, and I greatly appreciated their efforts to protect my floors, and clean up after the job. I have already recommended them to a coworker. Thank you! Mary M.
Mark Smithard
We need 3 old underpowered 2T units upgraded to new 4T units for our 6,000 sq ft property. "Marketing" department proceeded to argue with us (a new experience) and told us we should replace with three new similarly underpowered units. Refused to visit and review the property. Ultimately stated our HVAC needs "were not a good fit for them". Do they simply have a surplus of small units they need to shift?
Thankfully a more professional outfit visited, confirmed our needs, and all is proceeding.
Gloria Moosberger
When our 25 year old AC system failed a few weeks ago, we knew we'd need help fast. Southland was out the next day to take a look and make its recommendations of what would work best for our home. Our friendly install team Troy and Jeff were great from the start. They were extremely hard workers and worked relentlessly to get the job done. Before they left they made sure we understood how the system worked and mentioned many times along the way that our satisfaction was most important to them. It was refreshing to see this type of dedication to getting the job done right and keeping the customer happy. Customers are truly valued at Southland and we would highly recommend them to anyone needing a new system. Thanks to L.J., Cliff, Troy, Jeff, Kelly, Molly & all the team at Southland for a fantastic job!
Gloria & Werner
Anna Canales-Gomez
This company really has it all together. From the people who answer the phone, the technicians who evaluate your system, and to the ones who install the systems, they are truly an A+ team. The three employees Jeff, Dedresk, and Troy that installed my new system were extremely professional and personable. They worked every minute they were here, laid down covers so my floor stayed cleaned, and they left no mess at all. I am very thankful for their hard work. My new system pushes out the cleanest/ coldest air and the new thermostat they installed looks amazing. Thank you all for your hard work and for making my summer a little more bearable!