Called out company to fix an ac where the outside fan motor had gone out. They were finished in 45 minutes. They had to replace a fan capacitor. (5mfd 440/370) They sell these capacitors at retail costs of $8.50 on Amazon. but they charged me $101.00 dollars, They also charged me the 79.95 trip charge, so the cost for the capacitior didn't include labor. That was a charge for the part. A mark up of 1200%. That's wrong and when I brought it to their attention later, nothing. No response.
Awesome Service! I would recommend Wards to everybody, I stand by them one million percent! They are truly Professional, Trustworthy,Loyal, and Kind ! Thank You!
I received an email from y’all when Adam was on his way very friendly and very knowledgeable it what’s a thermostat that went bad he replaced it it was a pleasure doing business with y’all. Thank you Ursula Rodney
Roger Hamilton
Always on time,doing quality work, while providing outstanding customer service. Kenneth is a fine representative of Ward Mechanical.
jt gardiner
Called out company to fix an ac where the outside fan motor had gone out. They were finished in 45 minutes. They had to replace a fan capacitor. (5mfd 440/370) They sell these capacitors at retail costs of $8.50 on Amazon. but they charged me $101.00 dollars, They also charged me the 79.95 trip charge, so the cost for the capacitior didn't include labor. That was a charge for the part. A mark up of 1200%. That's wrong and when I brought it to their attention later, nothing. No response.
Kimberly Thomas
Awesome Service! I would recommend Wards to everybody, I stand by them one million percent! They are truly Professional, Trustworthy,Loyal, and Kind ! Thank You!
Ursula Rodney
I received an email from y’all when Adam was on his way very friendly and very knowledgeable it what’s a thermostat that went bad he replaced it it was a pleasure doing business with y’all.
Thank you
Ursula Rodney
Lloyd Kelly
Mr Kennith arrived shortly after the text notification. He explains what he would be doing and the work was completed in a timely manner.
Glavin Lear
He was very very good. It was a pleasure for him to do the work.
Aldo Trevino
Employees are very respectful and nice. They are very dedicated to accommodating the customer. Great company.
Barbara Martin
Excellent service, great workmanship,very professional. The contractor was very knowledgeable and very skillful and kind. Great work!!!!
Heather Acord
Our A/C was struggling and needed cleaning. Justin came out and cleaned our unit and got us in working order in no time.
hollie peairs
I can’t express how great this company is! Very reasonable prices, super friendly and knowledgeable staff, and great service plans available.