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    Bitter Heating & Air Conditioning, Inc. Reviews - 32

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Don Wale

    Professional, prompt, knowledgeable service tech. Yearly service agreement is a great bargain!

    Benjamin Gallagher

    I received fast, A+ service!!

    I called several local companies to help me install my new Nest thermostat, and went with Annison-Bitter since they were BY FAR the most knowledgeable about the device. Within 24 hours of calling, Tim and Caleb, the technicians, were able to come out to my house. Both were very friendly and great to work with. Tim is a fellow techie and had it installed in no time. He knew everything about the Nest, and was able to give me an excellent tutorial.

    Based on my experience, I would highly recommend this company!

    Jo Ellen Prutz

    Tim, Trey, Tristan, Justin, and Carol were wonderful! They were professional, highly trained, competent, courteous, and kind. Though I had a very challenging A/C issue, they analyzed the problem and implemented a solution. They really did a great job!

    CANDIE EDWARDS

    I recommend Annison-Bitter to anyone in need of fast, friendly, professional service work. Holden did a great job and had us cool in no time! Our new unit replaces a very old one that struggled the last few years, it’s like night and day the difference. I can hardly hear it running in the house at all. Thank y’all so much!

    Megan Harbin

    Annison-Bitter is a Top Notch company! When I began the process of working on bids for a house that I'm building I didn't even shop around, I went straight to Annison-Bitter! As always, they treated me right and give quality parts/service at an excellent price. They always have wonderful employees who show professionalism and courtesy every time I see them. I highly recommend this company to my friends and family.

    Sandy Gilbert

    We have relied on Annison-Bitter on two occasions to install a complete heating and air conditioning system for our homes. Holden was the technician that installed both systems for us. His attitude, work ethic, and attention to detail was tremendous. Every part of the work was completed with the highest workmanship and quality. Holden made sure we installed the best unit for our home and took the time to explain all of the features of the unit. We particularly enjoy the ability to control the unit from our phone when we’re away from home. Their maintenance packages are certainly worth purchasing and they do an excellent job maintaining the unit. I know they are honest, professional, and dependable. I would highly recommend them to my family, friends or anyone that needs heating or air repairs or installation.

    Christopher Cutrer

    This is a very professional, knowledgeable and thorough company. They made sure everything was completely right before they left, and made sure we were happy with everything before paying any money. I will always recommend Annison-Bitter to anyone looking for A/C and heater repairs or replacements. They went above and beyond what I would have ever expected from any company.

    Matthew Poche

    As with all skilled trades, you find a good one and you stay loyal. Annison-Bitter falls in that category. Called at 10:30 to schedule service (no heat), they set my window same day for 11:00-2:00, and provided a 20 minute call ahead. Tim showed up on time, very professional and friendly throughout. He was extremely experienced and knew how to quickly isolate the problem and solve it. Definitely recommend!

    jmike 45acp

    Annison-Bitter installed my Trane unit in 2015. Since then I’ve had nothing but the highest level of customer service from them. Their maintenance plan is affordable and service tech Trey is top notch! There’s a reason why they’ve been in business for as long as they have. A+ and highly recommended!

    Frederickthe Photographer

    I called this company and received a quote, the quote was $1500 less than 1hr air it still was over $3000 but it was a better price. They came out on time fixed the problem and charged what they said they would. No add on's like cental Plumbing. I would definitely recommend this company again. Wasn't the first time using them and won't be the last.

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