Crosby & Co LLC

I just want to say how awesome this company is. I called them needing help and info on basic maintenance of our HVAC unit. The previous home owners had left no info regarding the HVAC and I had never seen this particular set up. They walked me through it, over the phone, to trouble shoot and find where the stupid air filter was hidden. Cary Crosby spoke with me. I was able to send him pictures over the phone and he explained everything to me. He didn't try to sell me a visit or anything, just helped me get it done. I definitely will be looking into their maintenance plan now! Thank you Cary, you saved my sanity today.

Our AC went out of Friday night, August 18, 2017. 100 degree temperatures and we need relief fast! We call Crosby & Co. Saturday morning and their man on call, Patrick, came out and had us up and running by 2:30pm. I received a call on Monday to make sure our AC was cooling well and it was. Great company, great service and an excellent value!

After finding that my expensive furnace had leaked into my house causing extensive damage, Mr. Crosby came and diagnosed the problems and reinstalled the entire system. The leaking was caused by a faulty installation done by a previous company who is now out of business. He also documented the problem extensively and took photos for me for insurance purposes. This company is very responsive, competent and follows up in a friendly manner. I highly recommend Crosby and Co.

I use Crosby and Company for both my home and my businesses. They are great. Anytime I have a problem they have responded ASAP. Could not ask for a better company to do business with. I can highly recommend them for all you A/C and heating needs. They truly care about their customers.

Came out same day when a tenants outdoor condenser failed. Extremely great pricing and service. When managing rentals from a different city, it’s great to know there are people who I can trust to be honest and do great work for a fair price.

My recent experience was disappointing. I emailed them about it, asking for a response, but I was ignored, so I’m writing this review. My outside condenser fan was replaced, and the new wires are now taped and zip-tied to the outside of the external fan grid. Screws were left sticking up a half inch or more, so anybody who just happens to rub their hand across the grid might rip their skin open. This is too unsightly to be considered a professional job.

Replaced our thermostat. Friendly, honest, and professional technicians. I will definitely recommend them to my friends and family.

Awesome group of folks. Techinican that came out was honest and completed the job professionally. I will be using their services again thank you.

Very friendly & helpful staff . They go above & beyond to meet your needs.