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Bernie Hartung & Associates Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Donna Woeste

This is the kind of 5 star service we saw our parents receive. An actual owner looking forward with regard to client care and longevity. Somehow this company has preserved excellent prices but with the most up to date technology and services anyone could hope for. They have figured out how do it right for the employee and the customer. Perfection and a great example for others, exceptional in every way. New unit installed within 12 hours of first call and at a great price, Mike and his professional team are outstanding, you will not be disappointed.

First Last

From Dave Robertson: Knowledgeable, early to the appointment, honest, 25% less than the other estimate. Outstanding communication skills, friendly, . . and did I mention honest? This was our first time to use this company, but it most certainly won't be the last. Trust is everything to me, and this whole experience was a literal breath of fresh air. We aren't in Lexington all year, so I can't tell you what a relief it is to know that I can call Mike and he'll take care of the issue (whatever) himself, even if we are not there. Because of that attitude and the relationship we are forming, we believe we have found an actual partner, not just a vendor or contractor. Thank you!

tiffany harris

Just had the second furnace and ductwork system installed by Bernie Hartung & Associates. My first house needed a new furnace and they recommended relocating the system to the attic. They did such great work and used a quality system, that I knew I wanted to use them again. The gas bill at my former home was low, and I know the new high-efficiency gas furnace will keep bills lower in the older home I just purchased. The install crew is courteous, efficient, and great at what they do. I highly recommend Hartung!

Margaret Wells

I have used Bernie Hartung and Associates exclusively for more than 10 years and I am always pleased with their work. Ever the professionals, they are reliable, knowledgeable and friendly. In all my years with them I have never been disappointed. I cannot recommend Bernie Hartung and Associates highly enough.

Stephanie Burkhart

Jessica, the woman that handles appointments and scheduling was an absolute joy to work with… very personable and pleasant. The gentleman that came out to look at my HVAC unit (unfortunately, I don’t remember his name) was also extremely nice and knowledgeable… he figured out the problem right away and had my system back up and working in no time! I would definitely use them again!

John Franklin

We’ve had both a ductless system and a traditional ducted HVAC system installed by the Bernie Hartung company. Fantastic work, great communication, respectful of our needs, and obvious care for their clients. We will always use Bernie Hartung for our HVAC installations or repairs.

Chuck McLendon

Needed a replacement humidifier for our heating system. They came over and assessed our needs and gave me a detailed explanation of what they would have to do for replacement. The next day I was called with a very reasonable quote. They said I could call them back if I wanted them to do the work but I told them no need, I approved the work now. Working on our schedule they were able to install it in 4 hours. It looks great and is working great. Although it is the end of heating season I can already tell the difference in humidity.

Jon Orlando

Had a new AC and heat pump installed. Job came and went smoothly, no complaints at all! Team arrived on time, got straight to work and even finished the job with a few hours to spare from the allotted time window. Team verified everything worked with the new system before calling it complete. Very professional business, will not hesitate to use them again in the future for any heating and cooling needs. Very pleased!

Stephanie Shaver

I have known Bernie Hartung & Associates professionally for many years. When I needed personal HVAC work done, they were able to schedule our service quickly. Service is top notch and Matt and Casey are very knowledgeable! Highly recommend this company

Linda Campbell

I have used this company with all my rental properties and they are by far the best. They are professional, prompt and always go above and beyond. Today I had my entire system replaced. They have kept me going through the last 20 years. When I think of HVAC I think Of Bernie Hartung and Associates and I highly recommend them.

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