TemperaturePro

They were very prompt in getting to me when I put out a May Day for AC repair during the heatwave we were experiencing here in Louisville. Johnathon was a courteous and professional young man that was very mature for 19 yrs old. He made two visits and repairs as expected. So far , so good on the repairs since yesterday. With that being said, I paid $700 for the second repair for a new fan motor. About $450 of that was for the one hour or so labor. That is very steep. The unit is a 2006 model and I’ll be needing to replace probably sooner than later but due to that, I won’t be shopping a new unit and installation with this company. If he’d had charged me the same labor as my fan motor cost, I might have different feelings.

Devon was our tech today and was terrific.very thorough and polite .

Perry and his crew great guy great job ver informative

I Love Temperature Pro , they are so Professional, easy to get along with and Kelly Explains everything in detail with what's wrong! I highly recommend Temperature Pro for ALL your HVAC needs!!

We lost heat, called Temperature Pro (Sunday) and Jonathan had us heat in less than an hour. The next day, Perry determined the problem was our thermostat. It would not allow the emergency heat to kick on. They ordered us a new thermostat which Kelly installed. We are so impressed with the knowledge of each of these technicians, their promptness and truthfulness that we give them each a 5 star rating.

Jason came out to the house on time. Followed all safety protocols. Extremely professional and very customer oriented. Listened to my concerns and needs. Gave multiple options and was very competitive with pricing. Would definitely recommend if the need for HVAC service or install comes up in your life. Hard to find service like that these days. Really appreciate that in this day and time.

We're very happy with the service we received from everyone at TemperaturePro. We needed a whole new system and Jason and his team went above and beyond to explain all of the issues, our options, and make sure we were fully informed and happy with our new system. Excellent customer service and friendly, knowledgeable service techs as well. Highly recommend working with this company.

Customer Service line was very challenging. It took 4 days of calling in to get a response from the company. Customer service line refuses to allow you to contact the company. Mistakes happen and after talking to the company it appears this was an unusual event. AC unit was installed poorly and leaked all the refrigerant.

The Owner and a HVAC tech got back to me after 4 business days and got out to me on that same day and made it right. Repair tech was very friendly and did a good job. Very pleased with the service I was provided once I was able to get past the outsourced customer service line.

I recently had a new HVAC system installed and am happy with the experience. Jason and Perry both worked with me on putting together several options at my request, including hybrid, heat pump, and traditional gas furnace options. I did a lot of my own research as well, so I was prepared with questions and other pricing info from online research and other quotes. They answered all of my questions, and their quotes were in line with others and even cheaper when I applied special offers available on their website!

They were able to schedule service quickly and their team was able to complete what was anticipated in being a 2 day job in 1 day by staying late and adding help throughout the day. They also took care of permits and other labor needed (plumber).

There were two minor glitches that came up after the job was complete, but both were handled promptly and effectively with one call to the company!

My new HVAC system is MUCH quieter and produces better heat and airflow than the old unit which is great! I haven't seen an electric/gas bill yet but based on the run time and efficiency I can see and feel, I expect that my overall fuel savings will improve as a result of replacing the old system as well.

Overall TemperaturePro did good work, at a fair price, and helped make what is always a stressful process as painless as possible. I would definitely recommend them to others.

Keith and Levi were very helpful and very straightforward when it came to the condition of our furnace. Jessica was a big help, working after hours to get a new furnace ordered and getting us scheduled for install the next day. Keith and Levi were the ones who did the install and they were very quick, efficient and clean.
We will now be using them for our seasonal maintenance! Awesome service!