SWH Supply Co

What's the point of business hours if you close before the time listed?
Apparently they hours on SATURDAY are incorrect and should be updated because everytime we've arrived, the door is locked!!!

We own our own business, if we ran it like that, we wouldn't be in business for long.
Respect your customers!!

They are helpful to me as a diy’er and I never feel any judgement from them for not being a professional HVAC person, just someone taking a gamble that a $6.72 capacitor is the likely cause for my fan not turning. Luckily, I was right. I discovered the problem in the middle of the night (of course!) and didn’t want the hassle of trying to meet a technician on an emergency call. So glad they’re available and accommodating to all of their customers, non-pro’s included.

Staff was very friendly and super helpful in explaining and helping with what was needed to get my a/c back working.

In the middle of the July heat I needed a blower motor and capacitor for my 23 year old Carrier furnace. They looked up the part and provided several options based on my preference and had them all in stock. I had the AC back up and running an hour later. Great service and friendly staff.

One of the only places in town to buy HVAC parts as a residential homeowner. Most wholesale HVAC places in town (Trane Supply Co, Johnstone, Ferguson, etc) only sell to professional contractors. I determined pretty quickly that my AC condenser needed a new capacitor (humming, fan not moving, would start with manual rotation). I took my old capacitor in and they provided me with an excellent replacement part (Titan HD, made in USA), not some cheap Made in China Amazon replacement. Gentleman at the counter even tested my old capacitor to make sure it was dead before selling me a new one. Entire project took about an hour, including driving 15 minutes each way to SWH. $30 part vs. likely $500+ from HVAC technician who may have tried to sell me a new HVAC unit. SWH will have my business from now on. Fantastic experience from start to finish.

So I have been trying to find an adapter for a gas line installation with a gas log fireplace set, and I have been to Home Depot, Lowes, plumbing supply on Main, and looked online, and could not find this thing anywhere. I was almost out of hope and went to SWH and they saved me!! They are so friendly and helpful and have everything you could need. Now my family will be so happy and can have a fire in the fireplace for the holidays. I will be giving them my business in the future.

Try getting help in there. 20 workers all talkin and lookin at each other!

First class operation! Staff is knowledgeable, respectful and professional. Their specialty is HVAC. They are located in the heart of Louisville. They even gave me a discount because of my military service. Here is the clincher....they are open a half day on Saturday. Just recommended them today to a repair person. "I'll be back".

I am leaving this review for my father. He came into the store yesterday needing help on a heater. The service was unbelievable, they even got on the phone with a 3rd party to figure out a solution for my father's problem. He took their advice purchased a valve they suggested went home and worked great! Thank you so much Joey and the team for all the great help. He has been telling everyone!!

Swh may seem like a shop only for pros but I'm not. They treat even a diy homeowner good. They have a knowledgeable staff, who are eager to help. Fast service was great so I could get back to fixing my furnace. The part I got was exactly what I needed and who knows how much money I saved. Highly recommended.