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  • Onsite services

Kentuckiana Comfort Center Reviews - 95

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Debra Lane

He was here and out very quickly. I don’t know much about cleaning furnaces so I guess he cleaned and maintenanced it. He was very polite and professional and liked my dogs

Lisa Gaus

KCC changed out a flex duct for hard pipe and installed a dryer vent in my new house. Neal was friendly, courteous and very professional. He explained what he was going to do and went over everything following the installation. Am am very pleased with the work and plan to use KCC in the future.

Charlotte Whitty

This company diagnosed a problem that a previous company had misdiagnosed, causing further problems, and subsequently abandoned. KCC spent a LOT of hours diagnosing the problem and attempted to repair it before replacing the coil and a valve, which are expensive. They didn't charge me for most of the hours they spent here, they fixed the problem (it ended up being the coil, still under warranty, and a certain valve, which had probably been the source of the problem to begin with, but having been misdiagnosed by another company, the coil was fried). Kentuckiana Comfort Center technicians were very helpful, knowledgeable, reliable and fair. I use them in my business (Realtor with Re/Max Metro), I have a service contract with them for my own property, and I highly recommend them.

Richard Wang

KCC helped me installed my range hood and air duct and vent. I'm happy with the result. Very professional and high quality work!

Larry Eaves

KCC’s technicians were prompt, professional and courteous. They installed a new AmeriStar furnace and air conditioner at my mom’s home. The technicians were easy to communicate with and taught my mom and me about the new system and thermostat. The furnace was install in a utility room on the floor. Furnace exhaust pipe is positioned on the front of the unit were a person could be accidentally burned if they Contact the pipe. KCC removed the initial exhaust pipe and installed a protected exhaust pipe at no additional charge. KCC’s staff members were very helpful providing a solution.

Janice Hill

KCC’s service technicians are prompt, thorough, and friendly. They go above and beyond what I expect. They also give me tips and answer questions I have about heating, cooling our home.

Stevi Hood

KCC was awesome! We just bought a house and weren’t thrilled with our laundry being in the basement, so KCC helped with our solution. With only a vague idea of where we wanted to the new hook up. Danny and Neil came up with a plan and we had a new location for our set up in our mudroom! Thank you so much!

Kelly Flanagan

Great professional and timely.. will always call KCC

Ethan Moore

I will say this, my experiences dealing with KCC have been outstanding - in particular, Jill Duvall in the residential department. I can't recommend this company enough if you're looking for a responsive, friendly and effective HVAC service provider. They have been honest and straight-forward from the beginning and I've always felt like they treated me fairly. Kentuckiana Comfort Center is easily the best HVAC contractor in the city of Louisville.

Sue Fomby

I've used KCC for years, having bought two HVAC systems from them and also having them come out twice a year to check the system (AC in the spring, heating system in the fall).

KCC's employees, from installers to service techs to office staff, are friendly, efficient and thorough. Their prices are also extremely competitive.

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