Jarboe's Heating, Cooling & Plumbing

Josh was wonderful. I had a tune-up for my AC unit. He explained everything, didn't mind answering questions and was extremely thorough ‐ started with the furnace then went out to checkthe unit. Thank you, Josh!

Our air conditioning went out on a Friday during the recent heat wave we contacted Jarboe’s and immediately they were responsive and began coordinating a time to get to us. The service technician, Kevin Bruce called before arrival giving us a heads up, he was professional and knowledgeable. Upon diagnosing the unit he explained pricing and procedures giving us all options.

Excellent service installing sewer. Conscientious team. Travis did an amazing job informing us of what was going on and how they were doing it. He and his crew worked very hard and kept everything clean. They were very considerate of our neighbors. Noah worked in the same way and everyone worked long hard hours. Follow up call from Travis to make sure all was okay and to offer further help if needed.

Fixed my problem right away, and I do feel the price was fair. They were late, but they contacted 2 hours in advance to let me know they weren't going to be there on time. I didn't mind the wait, very very nice and thorough.

My experience with Jarboe’s was phenomenal. Not only did they get me scheduled within 24hrs, but they were prompt within the timeframe estimation they gave me. I just had a bad plumbing experience where I was WAY overcharged and had surprise costs all over the place and I told them that when I scheduled my drain clearing - that I’m sensitive to keeping this affordable. They were so communicative about costs and the original quote I was given over the phone held when it came time to pay.

I also received a text of a photo of what my particular plumber should look like, which being the only woman home at the time was very reassuring. They were so kind to my dog, and answered all my questions. Truly a great experience, I will be sticking with Jarboe in the future thanks to this!

Had them come out cause my thermostat would kick off and come back on. They sent out Dustin. He figured out it was a clogged drain which was my fault cause I hadn’t been yearly servicing it like I should’ve. Anyways he was really professional and very knowledgeable and talked me through everything he was checking and doing. I needed my blower motor wheel cleaned and the capacitor wasn’t at full capacity so he brought that up. After everything was done he talked to me about pricing if I decided to just pay for what he did that day or if I wanted to have my blower cleaned and a new capacitor so we set that up and I went with a membership to have my HVAC checked twice a year. So he came back a few days later for the appointment and got everything squared away. When he left my AC went off when it reached the set temp about 15 minutes later (hot day and he had it all taken out and shut off so temp went up just a tad, no big deal obviously he has to work) but when it came back on the blower motor was running but nothing was happening. I began to smell something like burning and called him. He told me to shut it off and he would return once he was done with the job he had just got to and reassured me we’d get it sorted out. He returned within the hour and as soon as he looked at it he realized the new capacitor had completely stopped working. He went right out to his van and grabbed another. Even he couldn’t believe that had happened lol. So after putting another new capacitor on he stayed for about 15-20 minutes letting it run and then turning it off and back on again several times to make sure it did not happen again. He chalked it up to just a bad capacitor from the factory. I get it, it happens and no fault of his. He did everything to make sure I was well informed from day one and while he was working. Because of him I’ll definitely continue to use jarboes and specifically asked for Dustin as long as he’s ok with that.

They got the job done took a couple appointments, but they were willing to do whatever it took to fix the problem. Actually fixed two problems when I only thought I had one. Super nice team and everyone did a great job.

Bradley was awesome. He was prompt, professional, and gave us plenty of options up front. In the end, he was able to fix the kitchen sink drain, with the $93 or free, after we spent days tinkering with all kinds of techniques we had on hand. Thanks again guys! Keep up the great work.

My technician Dustin was very knowledgeable courteous and didn’t mind getting dirty due to the fact he had to go under my house in the crawl space to find the issue. Every thing was explained and what I could do to rectify the issues. Thank you for estimate Jarboe’s and sending out a well qualified technician!!

Good customer service from the folks that take the phone call and the technician that came to do the repairs. Both furnace and outside unit were freezing. The technician was early and professional. Also made sure to be thorough in looking for the problem. If you’re looking for a bargain though, may need to consider someone else. Very expensive to recharge the system with Freon and tighten the valve that was leaking. $800 in total due to the company charging by unit size for Freon and not how much Freon needed to be added.