Bryant Heating, Cooling, Plumbing & Electric

Ryan and Jaice came out Monday 11/28, and prepped everything for the panel replacement and swim spa connection. Tuesday, 11/29, service was disconnected so they could safely do everything they needed to. That afternoon the inspector came by approved and service was turned back on. Ryan and Jaice continued to work till late afternoon. Wednesday, 11/30, Ryan returned by himself to complete everything. He cleaned up everything and picked up. He was extremely professional and answered any questions we had. He went above and beyond our expectations.

MattJones has been our technician for quite some time. He is always professional and on time, while making us feel secure about how our systems are performing!

Excellent service and overall experience provided by Ryan. He came the same day I called and was able to quickly fix some issues I was having with the wiring in a 3 light switch electrical box. Highly recommend!!

The man who looked at our AC was polite, and thorough. He installed the new part and tested both the AC and heat to insure it was working as it should.

This has been one of the best experiences I have had since living in KY! Andrew came out and installed a light over my pool table! This gentleman was kind, courteous, and professional! The light looks great and the caveat is this was same day service!! You cannot beat this! The price was fair and the service definitely backed that up! Please know that I found a new electrical service in your company today! Awesome job! Fantastic customer service!

I called asking for a diagnosis of an issue assuming it was just a thermostat replacement. They said it would be an $80 service fee for the trip plus the thermostat. I told the rep that thermostats were roughly $30-60 at Lowes and that I was ok paying the $80 plus the thermostat if it wasn’t going to run multiple hundreds of dollars. The rep assured me it wouldn’t and I was looking at $100 tops. So I agreed to pay the $80. Once the rep stated I needed a new thermostat he quoted me for $260+ the original $80 travel/ service fee. He also told me another issue that he quoted me for $1,100 for. I declined both as I was lied to about the thermostat. I called Aces of Air and the fixed the entire issue for $120 including the trip charge. Watch your wallets when using this company. They over charged original price and tried to have me agree to more work that didn’t need done. They did not offer a refund after lying to me.

Very grateful! I was able to call and have a provider (Brian) come out same day to repair my electricity and install a light! Very transparent about pricing! Highly recommend!

I made the service call at 7:30 on a Saturday morning. The tech arrived by 9, and had my air conditioning back up and running in record time. Would give 6 stars if I could.

They do a fantastic job and their maintenance plan is absolutely worth the money. They arrive on time and they hold themselves accountable. They are a trustworthy business.

My grandmother was having a problem with her AC unit and called them out to look at it. She had a contract with them for AC maintenance. When they did telhet told her that she would need a new unit because the pressure valve was bad. They told her it would cost 10,500 to replace the unit. She called a small business to get a second opinion after they tried to pressure her into have the unit put in the next day. The small business told her she needed a new new but the unit could have been repaired also. She chose to have it replaced it cost less with the small business then with with them then Bryant. Also when they were installing the new unit. We found out that the UV system that they put underneath the floor could have been installed with something more cost efficient and as it stands now to replace the light bulbs for it is going to cost over $300 when there is one that works just as well that the light bulbs are cheaper.