McElroy's Inc.

My home's central A/C went out. It was blowing air, but not cooling my home. I called McElroy's to come out and fix it. A repairman came out on 9/17/19. I was not home at the time, but my wife was, he "fixed" it and charged $ 220.58. I had no idea what he did as he did not leave a receipt. I called and requested a receipt and a call back from the repairman to find out what he did. I never received a receipt or a call back. I called McElroy's again the person who answered the phone said the repairman had added refrigerant to my system. I asked if the repairman had looked for or fixed the leak. She said, no. I then asked why they filled the system with refrigerant because if they did not fix the leak then the refrigerant would leak out again. She said the repairman would call me. The repairman never called me. My A/C quit working on 9/20/19 (three days after the "repair"). An A/C system is a closed system, so if it is low on refrigerant then there is a leak, and if you add refrigerant to a leaking system then of course it will leak out again. To this day no one from McElroy's has ever called me, nor have I ever been provided with a receipt. I had to call a new HVAC repair man fix my problem. He asked me how much refrigerant McElroy's added so he could know how bad the leak was. I had no idea how much refrigerant was added because McElroy's never provided me with a receipt and never returned my calls. The new repair man notified me that to add refrigerant to an A/C system without first fixing the leak is a common scam in the HVAC industry, and that unfortunately I had been scammed.

Our air conditioner went out on the weekend in July. They were at our house in no time and had it fixed quickly. They were willing to work with us on billing, allowing us to make weekly payments. I would definitely call them the next time I have an issue and would highly recommend them to friends or neighbors.

They came out today to service AC. When they were here last time to do heating the serviceman mentioned we’d get some upgrade at this visit, new filters would come with upgrade. Cost would be 0$. Didn’t believe it, but fine. Thankfully I asked today about price and it was going to be over 250$ to upgrade both units. That upgrade program has apparently ceased, was a very obvious bait and switch. The response to my obvious frustration was basically “the last guy should have performed that upgrade last visit”. Spurlings thanks you McElroy’s bc you just gave them free business. Will never allow this company in my home again

At least they were kind enough to offer us the choice to upgrade one at a time if price was the issue, no principle was the issue

Once again....these guys are the BEST! Haig and his team came in and replaced all the mechanicals at my son's new condo! Very reasonably priced, next week installation, in and out in 6 hours. OUTSTANDING guys, all of them. ALWAYS will recomend!

These guys are so good they called me the day before my appointment and asked to fix my sump pump BEFOR the heavy rains came. Great job!

You guys came here for a free estimate on my furnace but your free estimate came to the conclusions I needed to replace my furnace. I decided to get a second opinion from Dunco they were great come to find out that paying 74.00 dollars for a service call I found out my ignitor was bad. They replaced my ignitor and waived my service fee. Not to mention dunco was a lot friendlier.

Over the past couple of summers, we were having to add Freon to our AC system to make it through the summer seasons. In the spring of 2019, we decided to replace our 26 year old Trane system. We solicited proposals from 4 contractors. Pricing on similarly sized systems was comparable. We selected the proposal from McElroy’s which was for a Bosch 1½ – 3 ton inverter AC unit with a 14 SEER rating paired with an 80% AFUE forced air gas furnace.

After accepting the proposal, installation was scheduled for the next week (May 2, 2019). The installer technicians (Ben and Skyler) arrived at our home a few minutes ahead of schedule, reviewed the project with us and began work immediately. The job was completed by late afternoon the same day. The technicians loaded the old unit for disposal; cleaned up the job site, both inside and out; checked the systems to insure they were operating properly and within the equipment’s specifications; and, provided us with an overview of how to operate the systems.

In May of 2019, we did have some cool evenings on which we did use the new furnace. It operated as expected and kept the house comfortable. Then came the record setting June, July and August summer months. The new system handled the demand. For May-August, our combined kWh per day averaged 22% below last year’s for the same period.

Before we made our decision, we didn’t know much about Bosch HVAC systems. So, we did some online research and contacted Greg Hunsicker at McElroy’s to get information. While the Bosch name is not as well known in the HVAC field as some others, they do have an excellent reputation in the engineering and electronics fields which we expected to translate into this area. We were pleased with the council we received from Greg Hunsicker and relied on it to make our decision.

We would recommend McElroy’s and Bosch HVAC Systems to people who may be considering replacing existing systems.

Chuck & Julie Smrha
September 10, 2019

Tech Lee L. Same day service was very efficient, explaining everything thoroughly and had our hot water tank running right away! We are very impressed and happy with McElroy's services today.

They overcharge for time starting from the time that they dispatch including if the driver goes on lunch on his way to your house. I was charged for an additional 30 minutes that was not spent on my property but rather on lunch (admitted as such by the driver). If you want to overpay for labor that was not used on your call then call McElroy’s! Otherwise I would suggest calling out an honest company! I also asked for a detailing of all charges and they left I have a $40 charge that was charged materials. So I guess make sure you ask him if that is every single charge or if they have neglected to mention one.

I have used McElroys for a couple of projects. I hired them to move a gas line and am very pleased. The work was done by James and he was very professional. Very nice, clean work. Rendy set it all up and was also pleasant to deal with and very professional. Highly recommend !