Dick Ray Master Plumber Heating and Cooling

There was constant and precise communication. Dan, the service man assigned, was professional and kind. He worked hard to clear the drain. While my issue was not resolved today, they are sending the camera through the drain, free of charge.

Have to say from start to Finish it was a good experience Cain gave a quote to replace main and add a 3 piece bath, my wife and I agreed to go forward Cain was in constant contact with us during to process, day of repair we met Alex and Travis both nice an professional over all it was more than I was expecting. I will recommend you guys in the future thank you

They were very responsive and professional from the first phone call to the end service. Zac was super nice and knowledgeable! I know I can trust referraling them to my real estate clients and friends!

As always, Cain discusses the sewer line inspection with the buyer with his knowledge and answers any questions professionally. Very reassuring. Cain's the best!

Seen the truck working on my neighbors home and decided to give them a call after my dishwasher got clogged and caused a leak under kitchen sink. This was right around the holidays and they came right over after working on the neighbors place. Very professional and got everything done in an hour or so. Just ended up calling them back to repair a running toilet. Same great service. Thanks a lot!

My furnace went out 3 days after I bought my short term rental home and the first day of a guests' stay. They were able to get someone out within a couple hours to repair it and I'm so thankful! It's so important to my business that my guests are comfortable, so this definitely saved their stay and my wallet :-) Thank you!

Great service and friendly staff! We had a corroded pipe in the basement of one of our rental properties in Blue Springs. They were easy to work with and got the problem solved in the most efficient and cost effective way possible. All of their staff were very knowledgeable and easy to work with. We will work with them again!

I had a whole house humidifier installed. They use Aprilaire brand humidifiers, I was able to get a 10% discount since I subscribe to their maintenance plan. The technician arrived on time, was respectful and wore a mask while in my home. I also had a new air conditioner installed last spring by DR. I’d recommend them.

Zac was cool
Explained each procedure
Was professional in difficult situation

Guy came out and did nothing and was wanting to charge $865 to replace toliet. I’m like where do you get those kind of prices you can buy one for $200 at lowes. He said toliet was old and needed replaced not for that price!!!!