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Dick Ray Master Plumber Heating and Cooling

4.2

100 reviews

Amenities

  • Online estimates
  • Onsite services

Dick Ray Master Plumber Heating and Cooling Reviews - 100

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Terri Schmidt

Great price for main drain cleanout. The schedulers were very helpful & the guy that did the work was on time, personable & professional!

Kelli Patrick

Zac was personable, professional, on time, and did a great job! Kelli, in customer service, was personable and kept me updated as my repair was pushed back due to an emergency with another customer. My repair was not an emergency. Thank you and will do business with them again! Their pricing was very reasonable.

Jess Wehri

They do nice work. Very professional staff to include the receptionist. Cody is helpful and friendly. And he double checks not only his work, but the other guys work too! Kind of impressive to go over someone else work and tuck things in and such. Recently used them again for a new line set to the fireplace and Dan did a nice job. I feel like this company probably takes pretty good care of their employees as everyone that has been out to my place has experience already and they seem happy.

Kim Banks

I had them come because I thought I had a leak in my kitchen sink. Coriell was able to evaluate the issue, verify that my sink wasn’t leaking or stopped up, but that the issue was actually with my dishwasher. He was able to shut it off after making sure it was fully drained...I can use my sink and I have time to shop for a new dishwasher. I have used the folks before, they do excellent work and I highly recommend them. I will use their services again.

Barbara Walter

Great experience with this company. Started with my initial phone call for service with Kelly. I was scheduled for later in the day but they had a cancellation so she called me back to get me in several hours early. Coriell was super nice and more than efficient. I not only would recommend them, but will use them again in the future!!

Jennifer L

I could not be happier with the service I received from this company. I spoke with Lisa on the phone who was polite and reviewed with me what my home warranty insurance did and did not cover regarding my AC so there were no surprises. Cody arrived at my home as scheduled and talked me through the entire process of how my AC functions and what he was testing for and why. We then discussed my best options given my home warranty insurance and went from there. I was so impressed with Cody's knowledge and the time he took to teach me about things in my home that I truly knew nothing about. I would definitely recommend this team to my family and friends! Thank you again

Matthew Fleet

Zac replaced two water shutoff valves in our laundry hookup box. He showed up fast and did quick work. Even gave us a 10% first time customer discount. We will use them again.

Greg Wittmeyer

They had a $99 special for cleaning the sewer line. Was a difficult job because I have no cleanout port but the plumber was tenacious and got it done. They did not try to upcharge me, so I am very satisfied.

Crystal Bristol

Great service and communication! Scheduled same day service for backed up drain- David came out, cleared the line, and identified problem areas with camera/scope. Very pleasant experience, and will use again. Highly recommend!

Shannon King

I would give these guys 10 stars if I could. Cain was extremely responsive and attentive when I first contact them about our sewer issue. I knew what my issue was and Cain was able to confirm that with just a few photos - saving both of us time and money. Travis and Jason were out the next day replacing our house trap. These two were courtesy, professional and two of the hardest working plumbers I've ever seen! I've been dealing with sewer issues for 20 years including a full replacement 13 years ago. These guys were the first company to ever give me a full diagnostic of the problem. Cain is continuing to work diligently with the city to resolve the issue on their end. Can't recommend these guys enough. Initial bids I got were $9,300 - $25,000. After phase one I'm up and running for $2,700. These guys are great. Thanks Dick Ray Plumbing.

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