Dick Ray Master Plumber Heating and Cooling

It is awesome that you are given a time of arrival and it is kept! My heater was back up and running within a short period of time, all my questions answered and a regular maintenance appointment scheduled for April! Perfect!

Terrible told me they can do the job then back out. Would not recommend to anyone, no communication what so ever! If I could give them a zero I would!

The service tech looked at the problem I was having and gave me advise on how to fix the problem with no cost to little cost.

Quick, thorough and no sales pressure. Nice & friendly service

Nate was awesome. So respectful and worked hard to solve problem.

While I am happy with the price of my repair and how quickly they were able to get it done, I am not happy with their contractor who filled my sidewalk back in. The sidewalk overall was sloppily poured, they left cement on both sides of my grass that ended up drying and they did not collect the caution tape, steaks holding it in, or the planks to form the concrete slab. I have called multiple times to have it cleaned up but never received a resolution.

Our technician was great! He explained what he believed was wrong, was able to diagnose this as true, and fixed it all within an hour. I felt he was honest and trustworthy, and he made me feel comfortable with the work done. We loved the value, and will definitely recommend them!

Certainly a pleasant experience. Dan was friendly. Knowledgeable, courteous. My wife Linda was most pleased with the results. Thank you again. Chuck

I had them for service for over 50 years, as you can see I’m very happy with them. Take there word to the bank, never had a complaint. Great business , great work.and great people.

I know Vincent other than through his job, so I contacted him when my AC went out. He was very helpful and courteous and I booked an appointment. I booked through after hours answering service for a 12-2 time slot. When he didn’t arrive as I thought I called the office and was told it was because I booked through answering service. That’s my only complaint. Vincent was quick and knew what he was doing, brought the parts with him that he thought I would need. Would definitely recommend.