Dick Ray Master Plumber Heating and Cooling

Business is very responsive with professional and knowledgeable technicians. Highly recommend.

Plumber was friendly & efficient. Pricing was way out of control. Not sure I like how that was handled.

Your commercials are sick. Why not have normal ones like most businesses do. Running toilet what a joke.

Still not complete this a rental home and this was a bigger job than expected due to the information at hand my address is on hold till the home owner decides on what to do .

Spent $22,000 to have 2 furnaces and 2 ac units replaced in my house. They were the cheaper option by a few thousand dollars. Installation took a few days, and then they rushed out before walking me through the final work. Huge read flag.

When I went to look, one line set was haphazardly placed across plumbing and electrical, and the problematic line set which was a major driver for me replacing my systems wasn’t touched.

They came back and moved the poorly placed line, but told me the problem line wasn’t part of the scope, but for a few thousand dollars more they would take care of it. I was invoiced for 2 full replacements, but a full replacement doesn’t necessarily mean a full replacement I guess. So, I’ll have to hire someone else to take care of this now.

When they came out to fix the line set they placed improperly I asked them to test the ACs so when summer came I would have a working AC. They must have turned on the units, but not verified they were running. When It finally came time to turn on the AC this week one of the units didn’t have power.

They came out a 3rd time, and were able to identifiy the electrical hookup didn’t have fuses. Told me I needed fuses, and my electrician should have taken care of that, and then left me without a running system.

I needed a shut off valve replaced. He was on time, friendly and professional. It took him less than 30 minutes. Very Efficient so I could get back to work. I would recommend them to anybody.

They were very professional and explained every detail. Very pleased with the work that was done.

The service tech did an outstanding job! Previous drain cleanouts had gone through the floor drain to the horizontal pipe that goes to the main house drain. Instead he went into the cap at bottom of the vertical sink drain pipe and cleaned to the main house drain. Then he also did the sink drain line, which was severely clogged and likely had never been done. Many thanks!

Trustworthy, great quality. We will always use them.

You must have to emphasize your name in commercials because you have such a little one in real life!